Testimonial - Kayes Jewellers

"Pro-Networks always give me straightforward advice and I never feel I am being ‘sold’ by them.  They understand the needs of my business and work with me to achieve my goals while keeping one eye on my budgets. We were recommended to Pro-Networks by a business customer and I would have no hesitation in recommending them on to anyone – they are a great company to work with."

Client: Tony Kaye, Owner
Customer: Kayes Jewellers
Tags: Chester
ToNy Kaye (Kayes Jewellers) and Geoff Coote (Pro-Networks)

Testimonial context

10 years ago Tony Kaye banged his head while climbing from under his desk to answer the phone while fixing another IT issue.

The caller suggested Tony called Pro-Networks who look after their IT, and on 10th April 2014 Geoff Coote and Tony Kaye shook hands on another year of support.

Now entering the 10th year, both Kayes Jewellers and Pro-Networks enjoy a mutually beneficial, honest relationship and Tony had no hesitation in agreeing another year for support. 

Geoff Coote (Head of Sales, Pro-Networks) remembers the first call he did with Kayes back in September 2004:

"The Office PC was full of Malware and we needed to roll out Service Pack 2 for Windows XP. So chatting to Tony about the next year’s IT support and planning the direction of the next two to three years IT was a good way for us both to spend the early part of our morning."

What other customers have to say...

"We’ve been a Pro-Networks customer since early 2012. We’ve never looked elsewhere, nor have we wanted to and we’re really quite a demanding business in terms of service and quality.

If I say that something is urgent, they deal with it. Carl has even delivered things to us next morning if we needed it.

The Pro-Networks team’s customer service and responsiveness are outstanding. They always go above and beyond to make sure the customer is happy."

Laura Platt, Operations Manager

"Pro-Networks regularly go above and beyond what I would expect from an IT Support Partner.  They have taken the time to learn how our business works, what is important to us and have provided solutions to every challenge we have presented them with."

Tim Roberts, Club Secretary
"A rather belated testimonial and a big thank you to the “Pro-Networks Team” for their advice, invaluable support, expertise & personable service over the last few years.”
 
Darren goes on to say “Any queries that have presented themselves have always been dealt with efficiently and remotely, allowing me to get on with what I do best without the worry.
 
I would have no hesitation in recommending Pro-Networks to any business, knowing through experience that they will deliver”
Darren Brittles, MD