Our News

Team Pro-Networks reached a special milestone at 9.03am on 24 August: dealing with the 200,000th request for help from our clients.

The milestone customer support task was successfully handled by Pro-Networks’ specialist response team led by Zig Kruschke.

A ‘task’ can be a simple single piece of work such as dealing with a request for a password reset or setting up a new user.

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Published 04 Sep 2018 7:21 PM
  • Pro-Networks

Good practice for setting and maintaining strong passwords in a world where cybercrime is increasing. Protect yourself with our tried and tested experience.

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Published 31 Aug 2018 12:48 PM
  • Internet Security

Our top tips for guarding against the cyber security threats faced daily by businesses and individuals. Avoid becomming a victim by reading our post.

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Published 30 Aug 2018 7:28 PM
  • Internet Security

A poem about Pro-Networks written by Steve Rooney, Director, Freewood Building Contractors. Read at a recent BNI meeting.

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Published 30 Aug 2018 3:01 PM
  • Pro-Networks

We're pleased to welcome two new members of our team this month, Drew Hall and Huw Gelder.

Both Drew and Huw have experience of Pro-Networks, from a customer perspective.

Drew worked for Behavioural Referrals in Chester and Huw worked in the IT Team at Ellis Whittam.

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Published 18 Jul 2018 3:24 PM
  • Pro-Networks

Introducing our new 24/7 emergency IT support service, because IT problems don't just occur during a normal 9 to 5 working day. Find out more about this service extension.

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Published 18 Jul 2018 3:07 PM
  • Pro-Networks
  • IT Emergencies

GDPR legisalation is now in force but we are yet to see the extent to which it is going to be enforced. This post highlights that it's not GDPR that companies need to be aware of. Read here.

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Published 18 Jul 2018 2:45 PM
  • GDPR

A finance expert from Chester has joined the Pro-Networks Ltd board.

Karen Newbury, a successful and highly-experienced management accountant, is a Governor at the Countess of Chester Hospital NHS Foundation Trust and a non-executive director with Denbighshire-based MHC (UK) Ltd; one of the UK’s top 50 providers of support to individuals with learning disabilities, mental health issues and autism.

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Published 18 Jul 2018 2:28 PM
  • Pro-Networks

Read about us being recognised in The Register for being proactive in warning customers about the returning threats of the WannaCry phising scam. It highlights the need to remain vigilant.

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Published 26 Jun 2018 2:28 PM
  • Pro-Networks
  • Internet Security
  • Scam
  • Social Media

It support is way too important for your business to live with the status quo if you don't feel your current IT service provider is doing a good enough job for you. Changing provider is not as risky or difficult as you may think. Read on...

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Published 21 Jun 2018 2:01 PM
  • Pro-Networks