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Business IT Support, VoIP Telephony and Cyber Security Services

Welcome To Pro-Networks

We are an established IT Support, VoIP Telephony and Cyber Security Services company located just outside the historic city of Chester.

If you need support, please call 01244 535527 (option 1)

For sales, please call 01244 535527 (option 2)

Please click below to find out how we can support your business...

Microsoft will stop supporting Windows 10 on October 14, 2025.

If you are still using Windows 10 in your business, you are increasing your security risks.

Great Reasons To Talk To Us

We answer the phone in seconds check

Our initial response time is incredible check

Our resolution time smashes industry norms check

99% customer retention despite ZERO contracts check

YOUR needs are OUR priority check

Switching To Us Is Super-Easy

Latest Customer Feedback...

"Fast, Brilliant, Thank you!"
Georgia, 10/07/25 star star star star star     

"Great, friendly communication."
Danielle, 09/07/25 star star star star star     

"Ian was very helpful and resolved the issues I had. Great service. Thank you."
Sharon, 08/07/25 star star star star star

"Rod is always very helpful and friendly :-)"
Emma, 08/07/25  star star star star star 

Service KPIs for June 2025

Calls Answered Within

8 Seconds

Calls Answered Within Seconds

Average Initial Response

35 Minutes

Average Initial Response

Same Day Resolution

63.70%

Same Day Resolution

Customer Retention

99.80%

Customer Retention

Recent Blog Posts

80% Fewer Clicks: The Power of Cyber Security Training

Real data shows cyber training reduces phishing clicks by 80% in 6 months. See how Pro-Networks can protect your business from human error attacks.

What is Phishing?

As this week (w/c 02/06/25) is Phishing Awareness Week, learn how to protect yourself from cybercriminals who use deceptive emails, texts, and calls to steal personal information.

The 2025 Verizon Data Breach Investigations Report

Pro-Networks examines the latest Verizon Data Breach Investigations Report, revealing key cybersecurity trends, threat patterns, and essential protection strategies for UK businesses.

What is IT Support?

Discover how managed IT support and cybersecurity services help protect your business and keep your technology running smoothly and securely.
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