Welcome To Pro-Networks
We are an established IT Support, VoIP Telephony and Cyber Security Services company located just outside the historic city of Chester.
If you need support, please call 01244 535527 (option 1)
For sales, please call 01244 535527 (option 2)
Please click below to find out more about our core services...
Great Reasons To Talk To Us
We answer the phone in seconds
Our initial response time is incredible
Our resolution time smashes industry norms
99% customer retention despite ZERO contracts
YOUR needs are OUR priority
Switching To Us Is Super-Easy
Latest Customer Feedback...
"Awesome."
Richard, 16/04/25
"Excellent Service, Mark was very helpful and sorted all my queries."
Danielle, 15/04/25
"Instant fix of my issue...."
David, 15/04/25
"Great service and very helpful. Thank you."
Sarah, 15/04/25
Service KPIs For March 2025
Calls Answered Within
8 Seconds
Average Initial Response
39 Minutes
Average Resolution Time
217 Minutes
Same Day Resolution
64.79%
Customer Retention
99.87%
How Do We Compare
To Your IT Company?
Recent Blog Posts
AI Hallucinations
When AI presents its answers to you with such conviction, you may feel safe in trusting what it presents to you.
Read on to find out why you might want to fact-check it first...
Identity Theft Detection & Response (ITDR) In Real Life (IRL)
Read how a real life security breach was avoided earlier today due to Business Armour.
Digital Deception The Risks of Email Scams on Your Mobile Device
Discover why mobile devices are prime targets for email scams in today's digital age and learn how to protect yourself from cyber threats.
PCI DSS : 12 Steps To Compliance
This is our suggested 12-step plan to help you become compliant with the new PCI DSS 4.0 standard, if you process or store cardholder data in your network.