Business IT Support, VoIP Telephony and Cyber Security Services
Welcome To Pro-Networks
We are an established IT Support, VoIP Telephony and Cyber Security Services company located just outside the historic city of Chester.
If you need support, please call 01244 535527 (option 1)
For sales, please call 01244 535527 (option 2)
Please click below to find out more about our core services...
Microsoft will stop supporting Windows 10 on October 14, 2025.
If you are still using Windows 10 in your business, you are increasing your security risks.
Great Reasons To Talk To Us
We answer the phone in seconds
Our initial response time is incredible
Our resolution time smashes industry norms
99% customer retention despite ZERO contracts
YOUR needs are OUR priority
Switching To Us Is Super-Easy
Latest Customer Feedback...
"Super quick!"
Barrie, 03/07/25
"Great service and very helpful. Everything was explained in detail and my issue was solved."
Felipe, 02/07/25
"Quickly sorted out problem."
Jane, 02/07/25
"Fab as always, many thanks Lucy."
Jane, 01/07/25
Service KPIs For June 2025
Calls Answered Within
8 Seconds
Average Initial Response
35 Minutes
Average Resolution Time
177 Minutes
Same Day Resolution
62.10%
Customer Retention
99.80%
How Do We Compare
To Your IT Company?
Recent Blog Posts
80% Fewer Clicks: The Power of Cyber Security Training
What is Phishing?
The 2025 Verizon Data Breach Investigations Report
