Employee-Owned IT Support, VoIP Phones & Cyber Security
Pro-Networks is employee-owned, contract-free, and trusted by businesses across Chester, Cheshire, North Wales, and the North West.
Our response times are measured in minutes, our customer retention rate is over 99%, and every member of our team has a genuine stake in getting it right for you.
If you need support, please call 01244 535527 (option 1)
For sales, please call 01244 535527 (option 2)
Please click below to find out how we can support your business...
Great Reasons To Talk To Us
We answer the phone in seconds
Our initial response time is incredible
Our resolution time smashes industry norms
99% customer retention despite ZERO contracts
YOUR needs are OUR priority
Switching To Us Is Super-Easy
Recent Customer Feedback...
"Great - Lucy is always helpful"
Alicia, 01/04/26
"Great, speedy service as ever."
Donna, 01/04/26
"Very quick and efficient, fixed the issue. Staff very polite."
Collette, 31/03/26
"Thank you, Ian."
Maciek, 31/03/26
Service KPIs for March 2026
Customer Retention
100%
Average Initial Response
52 Minutes
Same Day Resolution
60%
Calls Answered Within
9 Seconds
Recent Blog Posts
The Hidden Cost of "It Still Works" IT
Digital Fraud Is Getting Smarter - Is Your Business Keeping Up?
M365 Business Premium: More Security, No Price Rise, Bigger Mailboxes
What Is a Centralised SIEM — And Does Your Business Need One?
