About Pro-Networks

Company Background

Founded in 2002 and based in Deeside, Pro-Networks provides unrivalled proactive IT support for customers throughout the UK. We are passionate about what we do and are experts across a range of IT disciplines.

Microsoft & Apple Certified

We are a fully accredited Microsoft Partner and our highly skilled and experienced engineers are Microsoft Certified, specialising in disciplines across the Microsoft product range. We also have engineers who are Apple Certified Support Professionals, able to provide specialist technical support for customers using Apple products and applications. We support our engineers with ongoing training and career development, ensuring that we continue to offer the very highest standards of IT support and expertise to our customers.

Support across multiple sectors

Our professional IT support spans multiple sectors. Our customers include some of the UK’s leading legal and accountancy practices, manufacturers and engineering companies amongst many others. We are proactive and consultative in our approach and strive to work in partnership with our customers, working with them to ensure that they plan for future IT challenges and have an appropriate IT strategy in place. We work alongside existing in-house IT staff or we can also offer a virtual IT department, which can significantly reduce costs.

Pro-Networks is committed to conducting our business through values that promote professionalism, integrity and respect.

We continue to achieve growth through our strong reputation and referral from our customers, and this is something that we are extremely proud of.

Our Team

We are immensely proud of our people and the quality of expertise in our staff is unparalleled. They are friendly, hard-working, professional and operate with integrity. Every individual in our team is committed to providing an exceptional customer experience.

Our Feefo Gold Trusted Service Award is testimony to the customer centric culture of pro-networks. This award is based on reviews requested by Feefo on behalf of pro-networks. Please take a moment to read some of the reviews given by our customers.

pro-networks feefo gold trusted service award 2020 yellow badge

Meet the Pro-Networks Team

Paul Crudge

Managing Director

Karen Newbury

Finance Director

Brendan Davis

Sales Consultant Engineer

Carl Jarvis

Customer Service Manager

Chris Morris

3rd Line Support Engineer

Corey Ratcliffe

Hardware Engineer

Diarmuid Merriman

Support Engineer

Drew Hall

It Helpdesk Administrator

Garry Owens

Project Engineer

Geoff Coote

Head of Sales

Greg Nickson

Hardware Engineer

Gustaw Trebski

Support Engineer

Harry Robinson

Support Engineer

James Horne

Support Engineer

Marc Williams

Support Engineer

Mark Braithwaite

Support Engineer

Martin Jedras

Support Engineer

Matt Waddell

Senior Engineer

Neil Mathershaw

Support Engineer

Pawel Wozniak

Support Engineer

Pete Grice

3rd Line Support Engineer

Ray Hicks

Project Engineer

Richard Byrne

Customer Account Manager

Sarah Birch


Zig Kruschke

Support Team Manager

Good reasons to talk to us...

Customer first culture

Microsoft Gold Partner

20+ experienced IT engineers

The right advice every time

Trusted by our customers

Call us on...

01244 526000

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Pro-networks Feefo platinum award badge