A modern workplace needs a modern business telephony solution. With a dizzying array of options available, Pro-Networks has worked hard to research what is available, in order that we can offer our customers a true next-generation telephone solution for their business.
With most providers no longer taking orders for previous generation PSTN lines, and the imminent switch off of the traditional PSTN (copper based) network in 2025, many businesses will be forced to look for a cloud-hosted VOIP solution.
Given the increase in flexible work solutions, a traditional on-premise telephone system may not now be what your business needs, and it certainly won’t be after the analogue switch-off mentioned above.
In addition to lower adoption costs and less maintenance, a hosted phone system gives you and your colleagues the flexibility of a single contact number, irrespective of their location.
Equally suited to a single place of work or a business spread over multiple locations, our solution gives you all the features and scalability you would want from a VOIP phone system, backed up by Pro-Networks Expert IT Support.
NFON AG was founded in 2007 and from its headquarters in Munich, is represented in 18 countries with subsidiaries and a partner network across Europe. The company is currently the only pan-European provider of cloud-based phone systems.
Cloudya is NFON’s cloud phone system solution which gives businesses all of the benefits of an on-premise solution, with the added flexibility of a fully managed cloud solution. Your colleagues have a single extension number and can be reached on any of their devices - desk phone, mobile devices or a softphone running on their desktop or laptop PC.
Users can log into Cloudya through any of their devices and can contact their colleagues using their internal extension number as though they were sitting at their desk in the office, irrespective of their location. Each user has a low-cost subscription that allows unlimited internal calls and a generous monthly allowance for traditional landline and mobile calls.
Call allowances are automatically pooled across the company to help with budgeting. Sites can call each other without using any allowance and time is saved as a result of a single number being used for each colleague.
As you would expect from a leading cloud phone solution, features such as menu systems, call queuing, voicemail, and CRM integration all come as standard with Cloudya.
Optional licence enhancements are available to give call recording, integration with Microsoft Teams, or provide a deeper level of reporting.