IT Pains?
IT Pains?
Having IT issues your current provider cant resolve?
Disillusioned with their response and resolution times?
Call us on 01244 526000 to make the pain go away.
Proactive IT Support and Services for Businesses on the Wirral
Reliable IT Support Wirral Businesses Trust
Many make promises, but we deliver real results — fast response times, strong uptime, and top-level security designed for you.
Since 2002, Pro-Networks has offered expert IT support in Wirral from just outside Chester. Local businesses count on us to keep their systems safe, running smoothly, and always available.
We don’t just fix problems — we help your business grow with proactive IT. From managed services to quick helpdesk support, we help Wirral businesses get the most from their technology.
IT Support Wirral – Solutions Made for Local Businesses
Latest Customer Feedback...
"Quick intervention in a possible attempt to access our systems. System checks completed and reassurance given."
Stephen, 23/07/25
"Nathan was really helpful again, thank you."
James, 23/07/25
"Always great service. thank you."
Chris, 23/07/25
"Rod was very friendly, helpful and resolved the issue quickly."
Jayne, 23/07/25
Great Reasons To Talk To Us
We answer the phone in seconds
Our initial response time is incredible
Our resolution time smashes industry norms
99% customer retention despite ZERO contracts
YOUR needs are OUR priority
Switching To Us Is Super-Easy
No Contracts. Just Great Service.
We believe in earning your trust — not locking you in.
That’s why we don’t do contracts. Instead, we offer:
Full protection, no strings attached.
Premium support, no handcuffs.
Service so good, you’ll want to stay.
Our 99% customer retention rate proves it.
When people feel respected and supported, they stick around.
No pressure. No tricks.
Just honest, reliable service.
Comprehensive IT Support Wirral Companies Need
Our Results Speak for Themselves.
Think that sounds confident? Check our service KPIs and latest customer feedback against your existing IT provider and see the difference.
From cloud management and network oversight to Microsoft 365 administration, backup systems, and connectivity enhancements – we deliver excellence across every service area.
Our comprehensive support desk and cutting-edge technical knowledge ensure your technology performs flawlessly. IT may be complicated. Your IT experience doesn't have to be.
VoIP Phone Systems for Businesses on the Wirral
Never Miss Another Call.
Important calls don't wait for you to be at your desk. Our VoIP solutions ensure you're always available when it matters.
Your business number on every device – mobile, laptop, tablet, desk phone.
Home office, client site, airport lounge – you're reachable everywhere with professional quality.
Full management included: expert setup, proactive maintenance, continuous optimisation, and responsive support.
Business Armour: Total cybersecurity made easy.
Cyber criminals attack all companies. We block them.
Our comprehensive package includes employee education, email protection, continuous monitoring, and full system security.
Round-the-clock threat detection and response - guaranteed. Cyber Essentials accreditation - managed. Backup and disaster recovery - covered. Zero hassle, complete coverage, total peace of mind.
Most data breaches happen due to staff mistakes – we prevent that.
Tranmere Rovers Football Club - Case Study
Pro-Networks has provided day-to-day IT support to Tranmere for over 20 years. Services have included supplying new PCs, server and infrastructure upgrades, supporting the set-up of a new ICT suite, introducing wireless connectivity for all the turnstiles, and upgrading the network in line with the extension and modernisation of the main stand and club shop. More recently, the Pro-Networks team helped develop and implement the infrastructure and connectivity solution at the club’s £multi-million Solar Campus training facility in Wallasey, Merseyside. Find out more here.
Service KPIs for June 2025
Calls Answered Within
8 Seconds
Average Initial Response
35 Minutes
Same Day Resolution
63.70%
Customer Retention
99.80%
Did You Know?
More than 4500 people trust us to keep their business running every day.
Click here to chat to us.