As a large scale operation with a great reliance on technology and IT to perform our daily tasks, it is essential to have a reliable IT Support Team in place. Pro-Networks have been an invaluable asset over the many years we have used their services. They understand our business which is vital to our future plans, and they provide ideal solutions to a variety of IT issues.
Neil Hassall, Group Managing Director
Alan’s Skip Hire was formed over 25 years ago with the simple premise to provide a local, friendly and great value skip hire service across Cheshire, Flintshire, Wirral and surrounding areas.
After many successful years Alan’s Skip Hire has become a household name for many across the region, and in keeping with the traditional family values that the company had at its inception, Alan’s Skip Hire has grown into one of the most successful waste management businesses in the UK.
As a part of the ASH Group, our skip hire service has expanded into commercial waste collection, metal recycling, secure storage, civil engineering, demolition, building, earth moving and land remediation.
Background
Solution
Outcome
All of this is done from Pro-Networks offices on the outskirts of Chester – to see how we could benefit your business please do not hesitate to get in touch.
Great Reasons To Talk To Us
We answer the phone in seconds
Our initial response time is incredible
Our resolution time smashes industry norms
99% customer retention despite ZERO contracts
YOUR needs are OUR priority
Switching To Us Is Super-Easy
Latest Customer Feedback...
"The help I received was so quick and effective, I was really happy with the outcome and the support that I received."
James, 04/09/25
"Very helpful, thank you."
Alison, 04/09/25
"Ian was great and sorted the issue quickly."
Emma, 03/09/25
"Very helpful, friendly & resolved the issue quickly. Thank you."
Alison, 03/09/25
Service KPIs for August 2025
Calls Answered Within
9 Seconds
Average Initial Response
59 Minutes
Same Day Resolution
53.23%
Customer Retention
100%
