As a large scale operation with a great reliance on technology and IT to perform our daily tasks, it is essential to have a reliable IT Support Team in place. Pro-Networks have been an invaluable asset over the many years we have used their services. They understand our business which is vital to our future plans, and they provide ideal solutions to a variety of IT issues.
Neil Hassall, Group Managing Director
Alan’s Skip Hire was formed over 25 years ago with the simple premise to provide a local, friendly and great value skip hire service across Cheshire, Flintshire, Wirral and surrounding areas.
After many successful years Alan’s Skip Hire has become a household name for many across the region, and in keeping with the traditional family values that the company had at its inception, Alan’s Skip Hire has grown into one of the most successful waste management businesses in the UK.
As a part of the ASH Group, our skip hire service has expanded into commercial waste collection, metal recycling, secure storage, civil engineering, demolition, building, earth moving and land remediation.
Background
Solution
Outcome
All of this is done from Pro-Networks offices on the outskirts of Chester – to see how we could benefit your business please do not hesitate to get in touch.
What You Can Expect From Us
Your call is answered in seconds
Your issue acknowledged in minutes
Employee-owned since 2002 - every engineer has a stake in your experience
Most problems resolved the same day
No contracts - you stay because you want to
Recent Customer Feedback...
"Fast and efficient, thank you."
Anna, 25/06/26
"Prompt and efficient reply, thanks Garry."
Mark, 24/06/26
"Issue sorted straight away - Thank you."
Chris, 23/06/26
"Really quick and friendly response with fast resolution."
Sophie, 23/06/26
Service KPIs for May 2026
Customer Retention
99.74%
Average Initial Response
49 Minutes
Same Day Resolution
59%
Calls Answered Within
9 Seconds
