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Windows 10 Extended Support Is Running Out — What Businesses Need to Do Now
CarlJ
8 May 2026
Extended Security Updates for Windows 10 were always a temporary measure, not a long-term fix. With the deadline landing in October 2026 — and PC hardware prices already on the rise — businesses still running Windows 10 need a clear upgrade plan, not just a deferred decision.
How IT directors can finally get ahead of tickets
CarlJ
5 May 2026
Is your ticket queue running your IT team's day — and their evenings? Discover how co-managed support helps IT directors finally get ahead of the helpdesk.
Small Windows 11 Habits That Add Years to Your Business PCs
CarlJ
30 April 2026
Hardware costs are rising and replacement budgets are being squeezed. Here's how small, everyday Windows 11 habits can extend the working life of your business devices — and save you money.
Why IT Teams Need More Capacity, Not Just Staff
CarlJ
24 April 2026
Most IT teams aren't short on effort — they're short on capacity. Co-managed IT offers a practical way to add flexible resource without the commitment and overhead of hiring.
Service KPIs for April 2026
Customer Retention
100%
Average Initial Response
48 Minutes
Same Day Resolution
58%
Calls Answered Within
9 Seconds