Sometimes you find yourself in situations where it’s hard not to think “How did I find myself here?”

That was the thought that came to me as I stood at reception in the Deeside Leisure Centre, asking the reception staff to direct me to the Radio Deeside offices. Radio Deeside is a community radio station serving Flintshire and the surrounding areas. I had been invited to be the guest on their regular Business Break Live slot.

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Published 04 Apr 2019 3:28 PM
  • Cyber Security
  • Pro-Networks

Announcing that Pro-Networks has earned a Feefo Gold Trusted Service award following consistently high customer service ratings in the final quarter of 2018. Learn more.

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Published 25 Feb 2019 1:49 PM
  • Pro-Networks

Team Pro-Networks celebrated a double win at this year’s Flintshire Business Awards with founder and MD Paul Crudge voted ‘Business Person of the Year’ and the company winning the prestigious ‘Best Business to Work For’ category.

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Published 26 Oct 2018 2:37 PM
  • Pro-Networks

Team Pro-Networks reached a special milestone at 9.03am on 24 August: dealing with the 200,000th request for help from our clients.

The milestone customer support task was successfully handled by Pro-Networks’ specialist response team led by Zig Kruschke.

A ‘task’ can be a simple single piece of work such as dealing with a request for a password reset or setting up a new user.

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Published 04 Sep 2018 7:21 PM
  • Pro-Networks

A poem about Pro-Networks written by Steve Rooney, Director, Freewood Building Contractors. Read at a recent BNI meeting.

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Published 30 Aug 2018 3:01 PM
  • Pro-Networks

We're pleased to welcome two new members of our team this month, Drew Hall and Huw Gelder.

Both Drew and Huw have experience of Pro-Networks, from a customer perspective.

Drew worked for Behavioural Referrals in Chester and Huw worked in the IT Team at Ellis Whittam.

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Published 18 Jul 2018 3:24 PM
  • Pro-Networks

Introducing our new 24/7 emergency IT support service, because IT problems don't just occur during a normal 9 to 5 working day. Find out more about this service extension.

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Published 18 Jul 2018 3:07 PM
  • Pro-Networks
  • IT Strategy

A finance expert from Chester has joined the Pro-Networks Ltd board.

Karen Newbury, a successful and highly-experienced management accountant, is a Governor at the Countess of Chester Hospital NHS Foundation Trust and a non-executive director with Denbighshire-based MHC (UK) Ltd; one of the UK’s top 50 providers of support to individuals with learning disabilities, mental health issues and autism.

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Published 18 Jul 2018 2:28 PM
  • Pro-Networks

It support is way too important for your business to live with the status quo if you don't feel your current IT service provider is doing a good enough job for you. Changing provider is not as risky or difficult as you may think. Read on...

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Published 21 Jun 2018 2:01 PM
  • Pro-Networks

Customer Service Manager Carl Jarvis is celebrating after achieving a qualification with the prestigious Chartered Institute of Marketing.

Carl, 49, who joined Pro-Networks ten years ago, undertook the marketing foundation course as a mixture of home study and formal lectures over a period of nine months.

He successfully completed The Foundation Certificate in Marketing, securing a well-deserved Merit in the ‘Digital Essentials’ module.

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Published 29 May 2018 2:00 AM
  • Pro-Networks