Trusted IT Support and Services for Cheshire Businesses

24x7 Network Monitoring with Pro-Active Network Management

IT services for Cheshire businesses

Pro-Networks has been the trusted IT support partner for businesses of every size and sector throughout Cheshire since 2002.

Our experienced team of over 20 Microsoft and Apple certified IT engineers allow us to deliver a full range of IT problem-solving, maintenance and support services for SMEs and larger businesses across Cheshire and beyond.

Our IT service delivery and support is proactive due to our advanced systems and remote monitoring, meaning we identify potential problems before they become a real issue.

Cyber security services

Our Cyber Security hardware and software solutions ensure our Cheshire based IT support customers are well guarded from cyber attacks. Our Cyber Security compliance services ensure our customers have robust policies and procedures in place. Our education services equip our customers with knowledge of known and emerging cyber threats.

We support a Cheshire customer near you

You decide the IT support services you need

IT Support Services

As a Cheshire based business you can benefit from an IT support schedule that is tailored to your business needs and budget.

It is always about what is right for your business. We can become your outsourced IT department or we can operate as part of your internal IT team.

 

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Cyber Security Services

Technology

Hardware and software technologies provide excellent front-line defences against cyber attacks for Cheshire businesses. We help you to understand the different threats and to deploy the most appropriate technologies for your business, risks and budget.

Compliance

The best cyber defences are multi-layered. Compliance to applicable standards such as CyberEssentials and GDPR enforces professional rigour in the use, design and maintenance of your network, and is widely recognised as being extremely effective in combating cybercrime.

Staff training

Careless or uninformed staff facilitate over half of cybercrime, and over a third of cybercrime depends on phishing or social engineering elements that directly target staff. Educating staff to identify threats and to operate defensively is paramount.

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Customer service KPI performance for February 2019

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Customers spoke to an IT engineer within 13 seconds.

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69.65% of support calls resolved same day.

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98.54% of customers retained our services.

IT Support Case Studies

From the go-live, the entire company have been impressed with the professionalism shown and the level of responsiveness.  It is as though Pro-Networks have looked after us for years. I am...

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We’ve been a Pro-Networks customer since early 2012. We’ve never looked elsewhere, nor have we wanted to and we’re really quite a demanding business in terms of service and quality. If I say that...

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Pro-Networks has always been on hand to assist with all queries, whether big or small. I wouldn’t trust anyone else to look after our IT.

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Customer Testimonials

Testimonial given by Shaun Ryan, Managing Director or Protive Security & Surveillance. This follows successfull implementation of new server and...read the full testimonial

Testimonial from Dave Griffiths, a director of Sharples Group Ltd. This followed an issue with a main file server that was spotted by Pro-Networks and...read the full testimonial

A testimonial given by Gavin Sherriff, a director of G-Force Communications. We have been providing comprehensive IT support services to G-Force since 2010...read the full testimonial

Independently collected customer service feedback

Reasons to talk to us...

Customer first culture

Microsoft Gold Partner

20+ IT engineers

Serving Cheshire businesses since 2002

Trusted by our customers

Call us on...

01244 526000

Use our site contact form

Email us...

info@pro-networks.co.uk

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