Pro-Networks has been the trusted IT support partner for businesses of every size and sector throughout Cheshire since 2002.
Our experienced team of over 20 Microsoft and Apple certified IT engineers allow us to deliver a full range of IT problem-solving, maintenance and support services for SMEs and larger businesses across Cheshire and beyond.
Our IT service delivery and support is proactive due to our advanced systems and remote monitoring, meaning we identify potential problems before they become a real issue.
Our Cyber Security hardware and software solutions ensure our Cheshire based IT support customers are well guarded from cyber attacks. Our Cyber Security compliance services ensure our customers have robust policies and procedures in place. Our education services equip our customers with knowledge of known and emerging cyber threats.
As a Cheshire based business you can benefit from an IT support schedule that is tailored to your business needs and budget.
It is always about what is right for your business. We can become your outsourced IT department or we can operate as part of your internal IT team.
Hardware and software technologies provide excellent front-line defences against cyber attacks for Cheshire businesses. We help you to understand the different threats and to deploy the most appropriate technologies for your business, risks and budget.
The best cyber defences are multi-layered. Compliance to applicable standards such as CyberEssentials and GDPR enforces professional rigour in the use, design and maintenance of your network, and is widely recognised as being extremely effective in combating cybercrime.
Careless or uninformed staff facilitate over half of cybercrime, and over a third of cybercrime depends on phishing or social engineering elements that directly target staff. Educating staff to identify threats and to operate defensively is paramount.
Customer calls answered within 7 seconds.
74.95% of support calls resolved same day.
99.91% of customers retained our services.