IT Pains?
IT Pains?
Having IT issues your current provider cant resolve?
Disillusioned with their response and resolution times?
Call us on 01244 526000 to make the pain go away.
When You Can't Afford Downtime
It's Monday morning: Your systems crash, emails fail, phones go silent. Your customers can't reach you.
This is exactly when you need us most.
For over 20 years, we've been the IT lifeline for Cheshire businesses from our offices near Chester. We don't just fix problems – we prevent them. We don't just maintain systems – we optimise them.
When you call, you're speaking with seasoned professionals who understand that your success is our success. We invest in cutting-edge training and tools because your business deserves exceptional support.
Ready to experience the difference? From IT support to VoIP telephony and cybersecurity – we've got your Cheshire business covered.
Latest Customer Feedback...
"Pippa was cheerful and friendly as always, Rod got me back online in a matter of minutes whilst being polite and professional. Great service all round."
David, 21/08/25
"Thanks again Rod, very helpful and professional."
Claire, 20/08/25
"Sorry to have put you through the hoops the last couple of days, thank you to everyone who has helped."
Linda, 20/08/25
"Great work , team Pro! Tom was patient and resolved the issue."
Victoria, 19/08/25
Great Reasons To Talk To Us
We answer the phone in seconds
Our initial response time is incredible
Our resolution time smashes industry norms
99% customer retention despite ZERO contracts
YOUR needs are OUR priority
Switching To Us Is Super-Easy
Stay Because You Want To...
...Not Because You Have To!
Contracts are for companies that aren't confident in their service. We are.
No binding agreements. No exit penalties. No fine print traps.
Just exceptional IT support that speaks for itself.
Our 99% customer retention rate isn't because people can't leave – it's because they don't want to.
We earn your business every single day through trust, transparency, and results that matter.
Protected by choice, not by contract.
Hear from Anna Corkill, Social Media Manager at Sisters and Seekers, as she shares how Pro-Networks supported their pivotal growth phase since 2023.
Discover how our rapid ticket response, Mac-focused IT and seamless Microsoft Teams and OneDrive integration keeps their creative processes running smoothly.
Watch this testimonial to understand why Anna highly recommends Pro-Networks for businesses seeking stress-free IT support, and read the full case study here.
Everything IT. One Partner. Zero Hassle.
Cloud migration? We've got it. Network monitoring? Covered. Microsoft 365? Sorted. Backup and disaster recovery? Done. Internet connectivity optimisation? Already on it.
Why juggle multiple providers when one exceptional team can handle everything? Our industry-leading expertise means seamless technology that just works.
Check our Service KPIs against your current provider – the difference will speak for itself.
One Number. Every Device. Anywhere.
Your office phone shouldn't chain you to your desk. Our VoIP solutions let you take calls on your mobile, laptop, tablet – whatever works for your lifestyle.
Home, car, coffee shop, client site – you're always reachable on your business number. We handle all the technical wizardry: setup, maintenance, optimisation, and your end-user support.
Protect your business today with Business Armour – our complete cybersecurity solution.
We safeguard companies of all sizes with enterprise-grade protection that's actually affordable.
Our comprehensive service includes staff security training, email filtering, dark web monitoring, vulnerability management, and 24/7 threat detection.
From Cyber Essentials certification to disaster recovery, we handle everything so you can focus on running your business.
Some of the local customers we look after...
Service KPIs for July 2025
Calls Answered Within
8 Seconds
Average Initial Response
37 Minutes
Same Day Resolution
55.97%
Customer Retention
100%
