Trusted IT support services
Wrexham and North Wales
You're protected, but not locked in
Your business depends on the IT infrastructure that enables your team to collaborate and communicate with team members, partners and customers. Monitoring how your network is performing and pro-actively keeping it in good shape is what we do, with a team of more than 20 Microsoft and Apple certified IT engineers.
As an IT support customer you can expect your Wrexham based business to benefit from a range of Cyber Security measures that will counter the threats every business is now exposed to on a daily basis.
If you are already partnered with another IT support company our Cyber Security experts are still able to provide a range of security services to safeguard your business from cyber threats.
With 99% of customers retaining our services we won't stop you from leaving within your contract term. The contract you enter with us is there to give you confidence of what we will do for your business, not to lock you in.
As a Wrexham based business you can benefit from an outsourced IT support schedule that is tailored to your business needs and budget.
It is always about what is right for your business. We can become your outsourced IT department or we can operate as part of your internal IT team.
Hardware and software technologies provide excellent front-line defences against cyberattacks. We help you to understand the different threats and to deploy the most appropriate technologies for your business, risks and budget.
The best cyber defences are multi-layered. Compliance to applicable standards such as CyberEssentials and GDPR enforces professional rigour in the use, design and maintenance of your network, and is widely recognised as being extremely effective in combating cybercrime.
Careless or uninformed staff facilitate over half of cybercrime, and over a third of cybercrime depends on phishing or social engineering elements that directly target staff. Educating staff to identify threats and to operate defensively is paramount.
Customer calls answered within 7 seconds.
74.95% of support calls resolved same day.
99.91% of customers retained our services.
Pro-Networks regularly go above and beyond what I would expect from an IT Support Partner. They have taken the time to learn how our business works, what is important to us and have provided...
Read the full case studyPro-Networks has always been on hand to assist with all queries, whether big or small. I wouldn’t trust anyone else to look after our IT.
Read the full case studyTestimonial from Steve Clark, Chief Technology Officer, Ellis Whittam. Our client believes we have aided their rapid growth through technology change. We...read the full testimonial
Pro-Networks Ltd
Network House
St Ives Way
Sandycroft
Deeside
CH5 2QS
General: info@pro-networks.co.uk
Support: support@pro-networks.co.uk
Accounts: accounts@pro-networks.co.uk
01244 535527
01244 526000