IT Pains?
IT Pains?
Having IT issues your current provider cant resolve?
Disillusioned with their response and resolution times?
Call us on 01244 526000 to make the pain go away.
Proactive IT Support and Services for Businesses on the Wirral
High-Performance IT Support That Works
While competitors make claims, we deliver measurable improvements.
Lightning-fast response times. Maximum uptime. Military-grade security. Optimised performance.
Operating from the outskirts of Chester since 2002, we've built our reputation by consistently exceeding expectations for Wirral businesses.
Our approach isn't maintenance – it's continuous improvement. Unlock your technology's full potential.
Advanced IT Solutions Designed For Businesses Like Yours On The Wirral.
Latest Customer Feedback...
"This was done and updated very quickly. Terrific support."
James, 25/06/25
"Efficient and good communicators, very helpful with issues I had. Thanks again!"
Alana, 25/06/25
"Diarmuid did an amazing job at cleaning up the server cabinet! Many, many thanks."
Jane, 24/06/25
"Ray was very prompt on getting out to site and remediating the issue for us. Thank you! :)"
Andrew, 24/06/25
Great Reasons To Talk To Us
We answer the phone in seconds
Our initial response time is incredible
Our resolution time smashes industry norms
99% customer retention despite ZERO contracts
YOUR needs are OUR priority
Switching To Us Is Super-Easy
We Don't Do Contracts - Here's Why
Because holding customers hostage isn't customer service – it's customer desperation.
We offer something better: support so good you'll never want to leave.
Complete protection without the prison.
Premium service without the paperwork trap.
Our 99% retention rate proves that freedom breeds loyalty.
When you're treated right, respected fully, and supported exceptionally, why would you go anywhere else?
No Contracts, No Catches,
Just Exceptional Service.
Experience the freedom to choose quality service and join our community of satisfied customers and discover what true partnership looks like.
Our Results Speak for Themselves.
Think that sounds confident? Check our service KPIs and latest customer feedback against your existing IT provider and see the difference.
From cloud management and network oversight to Microsoft 365 administration, backup systems, and connection enhancement – we deliver excellence across every service area.
Our comprehensive support desk and cutting-edge technical knowledge ensure your technology performs flawlessly. IT may be complicated. Your IT experience doesn't have to be.
VoIP Phone Systems for Businesses on the Wirral
Never Miss Another Call.
Important calls don't wait for you to be at your desk. Our VoIP solutions ensure you're always available when it matters.
Your business number on every device – mobile, laptop, tablet, desk phone.
Home office, client site, airport lounge – you're reachable everywhere with professional quality.
Full management included: expert setup, proactive maintenance, continuous optimisation, and responsive support.
Business Armour: Total cybersecurity made easy.
Cyber criminals attack all companies. We block them.
Our comprehensive package includes employee education, email protection, continuous monitoring, and full system security.
Round-the-clock threat detection and response - guaranteed. Cyber Essentials accreditation - managed. Backup and disaster recovery - covered. Zero hassle, complete coverage, total peace of mind.
Most data breaches happen due to staff mistakes – we prevent that.
Tranmere Rovers Football Club - Case Study
Pro-Networks has provided day-to-day IT support to Tranmere for over 20 years. Services have included supplying new PCs, server and infrastructure upgrades, supporting the set-up of a new ICT suite, introducing wireless connectivity for all the turnstiles, and upgrading the network in line with the extension and modernisation of the main stand and club shop. More recently, the Pro-Networks team helped develop and implement the infrastructure and connectivity solution at the club’s £multi-million Solar Campus training facility in Wallasey, Merseyside. Find out more here.
Service KPIs For May 2025
Calls Answered Within
8 Seconds
Average Initial Response
35 Minutes
Average Resolution Time
186 Minutes
Same Day Resolution
63.70%
Customer Retention
99.80%
How Do We Compare
To Your IT Company?
Did You Know?
More than 4500 people trust us to keep their business running every day.
Click here to chat to us.