Dependable, responsive IT support
Trusted IT Services for Wirral since 2002
You're protected, but not locked in
Your business depends on the IT infrastructure that enables your team to collaborate and communicate with team members, partners and customers. Monitoring how your network is performing and pro-actively keeping it in good shape is what we excel at, with a team of more than 20 Microsoft and Apple certified IT engineers.
As an IT support customer you can expect your Wirral based business to benefit from a range of Cyber Security measures that will counter the threats every business is now exposed to on a daily basis.
If you are already partnered with another IT support company our Cyber Security experts are still able to provide a range of security services to safeguard your business from cyber threats.
Contracts are a bind and who do they protect, really? If you are happy with a service you are receiving why would you want to change?
This is our ethos and we would rather blind you with dazzling service than bind you into a lengthy, auto-renewing contract.
Despite not enforcing lengthy contracts we still enjoy over 99% customer retention.
Pro-Networks have been providing the club with outsourced IT services since 2004. In the words of club secratary Tim Roberts "Pro-Networks regularly go above and beyond what I would expect from an IT Support Partner. They have taken the time to learn how our business works, what is important to us and have provided solutions to every challenge we have presented them with."
More recently the Pro-Networks team helped develop and implement the infrastructure and connectivity solution at the club’s £multi-million Solar Campus training facility in Wallasey, Merseyside.
As a Wirral based business you can benefit from an outsourced IT support schedule that is tailored to your business needs and budget.
It is always about what is right for your business. We can become your outsourced IT department or we can operate as part of your internal IT team.
Hardware and software technologies provide excellent front-line defences against cyberattacks. We help you to understand the different threats and to deploy the most appropriate technologies for your business, risks and budget.
The best cyber defences are multi-layered. Compliance to applicable standards such as CyberEssentials and GDPR enforces professional rigour in the use, design and maintenance of your network, and is widely recognised as being extremely effective in combating cybercrime.
Careless or uninformed staff facilitate over half of cybercrime, and over a third of cybercrime depends on phishing or social engineering elements that directly target staff. Educating staff to identify threats and to operate defensively is paramount.
Customer calls answered within 7 seconds.
74.95% of support calls resolved same day.
99.91% of customers retained our services.
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Pro-Networks Ltd
Network House
St Ives Way
Sandycroft
Deeside
CH5 2QS
General: info@pro-networks.co.uk
Support: support@pro-networks.co.uk
Accounts: accounts@pro-networks.co.uk
01244 535527
01244 526000