Join the existing customers we look after in North Wales
With over 20 IT engineers and excellent connectivity via the A55 and A483, we can quickly reach your site when needed.
We deliver fast, reliable IT support to businesses in North Wales - Let’s elevate your IT game!
IT Issues Slowing You Down?
Every minute of downtime costs your business money. Every security breach risks your reputation. Every system failure frustrates your team.
We solve these problems before they happen.
With 20+ years serving North Wales businesses from our Flintshire office, we know exactly what you need: reliable systems, bulletproof security, and support that actually supports.
Stop firefighting. Start thriving.
Complete IT Solutions for North Wales
Recent Customer Feedback...
"I appreciate all the help I received. Thank you."
Peter, 06/05/26
"Fixed issue quickly."
Verity, 06/05/26
"Great support from Ian as usual!"
Stephen, 05/05/26
"Thanks Lucy for such speedy resolution."
Clifford, 05/05/26
Hear from Kevin Hogan, Managing Director at Hogan Group, as he shares their 20-year partnership with Pro-Networks. Kevin explains how we've supported their substantial growth, managing bespoke software, complex multi-site networks, and 24/7 production requirements across North Wales.
Watch this testimonial to understand why Kevin values our ability to handle complex systems with ease and provide real value within long-term partnerships, and read the full case study here.
What You Can Expect From Us
Your call is answered in seconds
Your issue acknowledged in minutes
Most problems resolved the same day
No contracts - you stay because you want to
Your business always comes first
Switching Is Easier Than You Think
Partners Don't Chain Partners
Real partnerships are built on mutual respect, not mutual contracts.
We protect your business like it's our own, but we respect your freedom to choose.
No lock-ins, no exit fees, no fine print – just honest, transparent service that earns your loyalty every single day.
With 99% of customers choosing to stay year after year, we're confident you'll love working with us.
But if you don't, you're free to go.
True partnership means true choice.
Your Current IT Provider vs. Us.
They promise. We deliver. They react. We prevent. They complicate. We simplify.
From cloud solutions to network management, Microsoft 365 to disaster recovery, internet optimisation to helpdesk support – we handle it all with industry-leading expertise.
Don't just take our word for it. Compare our Service KPIs and latest customer feedback with what you're getting now. Spoiler alert: there's no comparison.
See the difference for yourself. Click here to find out more.
Get complete cyber protection with Business Armour.
We make cybersecurity simple for businesses in North Wales.
Our team handles everything from training your staff to monitoring threats around the clock. We'll protect your emails, scan for vulnerabilities, and even watch the dark web for your data. Plus, we'll help you get Cyber Essentials certified and set up your disaster recovery solutions.
You run your business, we'll keep it safe from hackers and cyber criminals.
Looking after businesses like yours in North Wales since 2002
Book a no-obligation call to talk through what your business needs — whether that's IT support, cybersecurity, VoIP, or just a friendly chat about your options.
Stuck at Your Desk to Answer Calls? Not Anymore.
Traditional phone systems belong in the past. Our VoIP solutions give you complete mobility without missing a beat.
One business number across all your devices. Crystal-clear calls whether you're at home, in transit, or anywhere with internet. We manage everything – setup, ongoing maintenance, optimisation, and support – so you can focus on your conversations, not your technology.
Service KPIs for April 2026
Customer Retention
100%
Average Initial Response
48 Minutes
Same Day Resolution
58%
Calls Answered Within
9 Seconds
ASH Group - Over 20 Year and Counting
When ASH Group came to Pro-Networks, they needed IT support they could count on.
Two decades later — through new depots, growing teams, and complete technology refreshes — that need hasn't changed. We've been there every step of the way.