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Join the existing customers we look after in North Wales

With over 20 IT pros and excellent connectivity via the A55 and A483, we can quickly reach your site when needed.

We deliver fast, reliable IT support to businesses in North Wales - Let’s elevate your IT game!

IT Issues Slowing You Down?


Every minute of downtime costs your business money. Every security breach risks your reputation. Every system failure frustrates your team.

We solve these problems before they happen. 

With 20+ years serving North Wales businesses from our Flintshire office, we know exactly what you need: reliable systems, bulletproof security, and support that actually supports.

Stop firefighting. Start thriving.

Complete IT Solutions for North Wales

Latest Customer Feedback...

"Super quick!"
Barrie, 03/07/25 star star star star star

"Great service and very helpful. Everything was explained in detail and my issue was solved."
Felipe, 02/07/25  star star star star star 

"Quickly sorted out problem."
Jane, 02/07/25 star star star star star     

"Fab as always, many thanks Lucy."
Jane, 01/07/25 star star star star star     

Ash Group Waste Collection Truck

ASH Group - Case Study

A customer since day one, Alans Skip Hire have certainly grown and changed in the 20+ years that Pro-Networks have looked after them.  While the technology may have changed the need for responsive, timely and effective IT support hasn’t.  Pro-Networks have worked hand in hand with ASH every step of the way from opening and connecting new depots to IT suite refreshes during our long relationship.

Find out more here.

Great Reasons To Talk To Us

We answer the phone in seconds check

Our initial response time is incredible check

Our resolution time smashes industry norms check

99% customer retention despite ZERO contracts check

YOUR needs are OUR priority check

Switching To Us Is Super-Easy

Partners Don't Chain Partners


Real partnerships are built on mutual respect, not mutual contracts.

We protect your business like it's our own, but we respect your freedom to choose.

No lock-ins, no exit fees, no fine print – just honest, transparent service that earns your loyalty every single day.

With 99% of customers choosing to stay year after year, we're confident you'll love working with us.

But if you don't, you're free to go.

True partnership means true choice.

Your Current IT Provider vs. Us.

They promise. We deliver. They react. We prevent. They complicate. We simplify.

From cloud solutions to network management, Microsoft 365 to disaster recovery, internet optimisation to helpdesk support – we handle it all with industry-leading expertise.

Don't just take our word for it. Compare our Service KPIs and latest customer feedback with what you're getting now. Spoiler alert: there's no comparison.

See the difference for yourself. Click here to find out more.

Stuck at Your Desk to Answer Calls? Not Anymore.

Traditional phone systems belong in the past. Our VoIP solutions give you complete mobility without missing a beat.

One business number across all your devices. Crystal-clear calls whether you're at home, in transit, or anywhere with internet. We manage everything – setup, ongoing maintenance, optimisation, and support – so you can focus on your conversations, not your technology.

Ready to cut the cord? Let's talk.

Get complete cyber protection with Business Armour. 

We make cybersecurity simple for businesses in North Wales.

Our team handles everything from training your staff to monitoring threats around the clock. We'll protect your emails, scan for vulnerabilities, and even watch the dark web for your data. Plus, we'll help you get Cyber Essentials certified and set up your disaster recovery solutions. 

You run your business, we'll keep it safe from hackers and cyber criminals.

Click here to find out more.

Service KPIs For June 2025

Calls Answered Within

8 Seconds

Calls Answered Within Seconds

Average Initial Response

35 Minutes

Average Initial Response

Average Resolution Time

177 Minutes

Average Resolution Time

Same Day Resolution

62.10%

Same Day Resolution

Customer Retention

99.80%

Customer Retention

How Do We Compare

To Your IT Company?

How Do We Compare To Your IT Company
Microsoft Solutions Partner - Modern Work
Cyber Essentials Plus Certified
An Employee Owned Business
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01244 535527

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