IT Support Services for North Wales Businesses

We support a site near you

The support you need

Team Pro-Networks has been meeting the IT support needs of the North Wales business community for over 15 years. Our operations centre at Sandycroft, Flintshire, provides the perfect base from which to look after a growing client base across the wider Welsh economy.

We’re proud to be the first-choice provider of reliable, cost-effective IT-related solutions for business of every size and from many difference sectors in Wales who appreciate our technical strengths and our willingness to go the extra mile.

Is your IT system as efficient and secure as it should be? Are you compliant? Do you want the peace of mind of knowing that your data is safe and your IT systems the best that they can be? Talk to the team that gets IT and gets IT sorted, and avoid the unthinkable...

Let's start talking

Ensuring you get the support your business needs can start with a simple phone call. We're here to help.

We do the following so you can focus on your core business activities

Pro-active monitoring of servers

Pro-active monitoring of internet connections

Pro-active monitoring of anti-virus

Pro-active monitoring of 3rd party renewals

Pro-active monitoring of email flow

Pro-active backup monitoring

Telephone task logging

Customer portal and email task logging

Remote support for servers

Pro-active support for desktop PCs and laptops

Server patch & update management

Pro-active monitoring of other network devices

Customer service KPI performance for January 2019

Customers spoke to an IT engineer within 15 seconds.

71.14% of support calls resolved same day.

99.28% of customers retained our services.

Our customers speak for us...

It’s not just what you do for a client that matters, it’s how you make that client feel, and we pride ourselves on making our clients feel looked-after, assured and satisfied.

This is what they have to say….

Explore

Case Study - ASH Group Ltd

Alan’s Skip Hire was formed over 25 years ago with the simple premise to provide a local, friendly and great value skip hire service across Cheshire, Flintshire, Wirral and surrounding areas.

After many successful years Alan’s Skip Hire has become a household name for many across the region, and in keeping with the traditional family values that the company had at its inception, Alan’s Skip Hire has grown into one of the most successful waste management businesses in the UK.

Case Study - Mackenzie Jones Solicitors

Mackenzie Jones are passionate about providing their clients with the best legal advice, guidance and support. Their story began in 2000, with offices in Chester, St Asaph, Prestatyn and Parc Menai, Bangor their client base stretches across Cheshire and the North Wales region. They have built up their business based on trust and results.