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Business IT Support, VoIP Phones and Cyber Security Services

Welcome To Pro-Networks

We are an established IT Support, VoIP Telephony and Cyber Security Services company located just outside the historic city of Chester.

If you need support, please call 01244 535527 (option 1)

For sales, please call 01244 535527 (option 2)

Please click below to find out how we can support your business...

Upgrade Your Business Before Windows 10 Support Ends.

Without updates, your business faces security vulnerabilities, compliance issues, and potential data breaches.

Great Reasons To Talk To Us

We answer the phone in seconds check

Our initial response time is incredible check

Our resolution time smashes industry norms check

99% customer retention despite ZERO contracts check

YOUR needs are OUR priority check

Switching To Us Is Super-Easy

Latest Customer Feedback...

"All sorted, Lucy double checked the settings for me at short notice which was great.."
Nikki, 27/08/25  star star star star star 

"All done, no fuss, superb!"
Liz, 27/08/25 star star star star star

"Drew was really helpful today in setting up IT for a new member of staff. He was patient and thorough and checked all was to our satisfaction - much appreciated - Thank you!."
Kathryn, 26/08/25 star star star star star     

"Quick, effective, and friendly as always."
Gerald, 22/08/25 star star star star star     

Service KPIs for July 2025

Calls Answered Within

8 Seconds

Calls Answered Within Seconds

Average Initial Response

37 Minutes

Average Initial Response

Same Day Resolution

55.97%

Same Day Resolution

Customer Retention

100%

Customer Retention

Recent Blog Posts

Looking back at last weeks SonicWall SSL VPN Issue

Discover how we responded to the recent SonicWall zero-day vulnerability, swiftly protecting customer networks and minimising disruption. Learn why proactive cybersecurity matters and how ITDR, MDR, and SIEM keep your infrastructure safe.

Cyber Security - A Tale of Two Attacks

A real-world case study showing how a 6-hour cyber attack affected nearly 200 contacts when basic security measures weren't in place. Learn why MFA and proactive monitoring matter.

Compliance Update - Q2 2025

Discover what the UK's new Data (Use and Access) Act 2025 means for your organisation. Learn about changes to data requests, AI use, marketing rules, research consent, and more.

80% Fewer Clicks: The Power of Cyber Security Training

Real data shows cyber training reduces phishing clicks by 80% in 6 months. See how Pro-Networks can protect your business from human error attacks.
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