Last week, SonicWall disclosed a potential critical zero-day vulnerability affecting its SSL VPN feature. The guidance was clear: disable the service immediately. For many businesses, this meant a sudden disruption to remote access—an inconvenience, no doubt. But for us, it was just another day in the life of a Managed Service Provider.
What Happened
On Monday evening, SonicWall issued an urgent advisory. By Tuesday morning, we had already taken action—disabling affected VPNs, notifying customers, and beginning the work of identifying secure alternatives. On Thursday, SonicWall released updated guidance and a patch, and we began helping customers restore their original services safely.
Why It Matters
This wasn’t just about a software bug. It was about threat actors actively exploiting vulnerabilities to deploy ransomware. The risk was real, and the response had to be swift. While the disruption was visible, what wasn’t visible was the countless hours spent behind the scenes—monitoring, mitigating, and communicating.
This Is What We Do—Every Day
The SonicWall incident was unusual only in its visibility. Most of the time, our work happens quietly in the background. Vulnerabilities are discovered, patches are applied, configurations are hardened—all without fanfare. Our goal is simple: keep your infrastructure secure, without interrupting your business.
But sometimes, security demands a visible response. And when that happens, we act decisively.
If You Thought Last Week Was Inconvenient…
Imagine the alternative: ransomware locking down your systems, data exfiltrated, operations halted. That’s why we invest in, and offer our customers robust cybersecurity frameworks— ITDR, MDR, SIEM—to detect, respond, and recover from threats before they become disasters.
We understand that downtime is frustrating. But we also know that prevention is far less painful than recovery.
Looking Ahead
Cyber threats aren’t going away. But with the right partner, you don’t have to face them alone. Whether it’s a zero-day vulnerability or a routine patch cycle, we’re here—watching, responding, protecting.
If you have questions about your current security posture or want to know more about our advanced threat detection and response capabilities, let’s talk.