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Welcome to Pro-Networks

Your Business IT Support, VoIP Telephony and Cyber Security Specialists

Please click below to find out more about our core services...

Service KPIs For September 2024

Calls Answered Within

KPI - Time To Answer

8 Seconds

Average Initial Response

KPI - Response

37 Minutes

Average Resolution Time

KPI - Resolution

228 Minutes

Same Day Resolution

KPI - Same Day Resolution

61.90%

Customer Retention

KPI - Customer Retention

99.9%

How Do We Compare

KPI - Question Mark

To Your IT Company?

Great Reasons To Talk To Us

Customer First Culture

Microsoft Certified Solutions Partner

Established Over 20 Years

20+ Qualified Microsoft Engineers

99% Customer Retention

Industry Leading Service KPIs

Call Us On

01244 526 000

Email Us On

info@pro-networks.co.uk

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01244 535527

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