Welcome To Pro-Networks
Welcome To Pro-Networks
We are an established IT Support, VoIP Telephony and Cyber Security Services company located just outside the historic city of Chester.
If you need support, please call 01244 535527 (option 1)
For sales, please call 01244 535527 (option 2)
Please click below to find out more about our core services...
Great Reasons To Talk To Us
We answer the phone in seconds
Our initial response time is incredible
Our resolution time smashes industry norms
99% customer retention despite ZERO contracts
YOUR needs are OUR priority
Switching To Us Is Super-Easy
Latest Customer Feedback...
"Problem solved quickly. Friendly and polite."
Sarah, 02/04/25
"Anthony was extremely helpful with my query and explained everything clearly, ensuring that I understood everything."
Claire, 02/04/25
"Garry was fast and cooperative. Thank you pro networks team as always!"
Damon, 01/04/25
"Lucy was fantastic, sorted my issue with Outlook with ease, very friendly too."
Vera, 01/04/25
Service KPIs For March 2025
Calls Answered Within

8 Seconds
Average Initial Response

39 Minutes
Average Resolution Time

217 Minutes
Same Day Resolution

64.79%
Customer Retention

99.87%
How Do We Compare
