Welcome To Pro-Networks
Welcome To Pro-Networks
We are an established IT Support, VoIP Telephony and Cyber Security Services company located just outside the historic city of Chester.
If you need support, please call 01244 535527 (option 1)
For sales, please call 01244 535527 (option 2)
Please click below to find out more about our core services...
What Our Amazing Customers Are Saying About Us…
"Ian was really helpful and patient which was good as it was only my third day. Thank you!"
Martin, 19/02/25
"Quickly and efficiently dealt with my problem, thank you."
Tracey, 18/02/25
"Great support from the team especially Tom and Greg. Thanks guys."
Hannah, 17/02/25
"The service I have received today has been brilliant, fast and on point. This in my opinion definitely comes under world-class service. This was fantastic, keep it up Tom!"
Mark, 19/02/25
"Excellent service as usual, Thank you Ian."
Phil, 18/02/25
"Prompt and efficient response."
David, 18/02/25
Service KPIs For January 2025
Calls Answered Within
8 Seconds
Average Initial Response
34 Minutes
Average Resolution Time
185 Minutes
Same Day Resolution
63.28%
Customer Retention
100%
How Do We Compare
To Your IT Company?
Great Reasons To Talk To Us
Great Reasons To Talk To Us
Customer First Culture
Microsoft Certified Solutions Partner
Established Over 20 Years
20+ Qualified Microsoft Engineers
99% Customer Retention
Industry Leading Service KPIs
We only partner with the best, please find some of our partners below...
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Are You Ready For PCI DSS v4.0
