Business IT Support, VoIP Telephony and Cyber Security Services
Welcome To Pro-Networks
We are an established IT Support, VoIP Telephony and Cyber Security Services company located just outside the historic city of Chester.
If you need support, please call 01244 535527 (option 1)
For sales, please call 01244 535527 (option 2)
Please click below to find out more about our core services...
Microsoft will stop supporting Windows 10 on October 14, 2025.
If you are still using Windows 10 in your business, you are increasing your security risks.
Great Reasons To Talk To Us
We answer the phone in seconds
Our initial response time is incredible
Our resolution time smashes industry norms
99% customer retention despite ZERO contracts
YOUR needs are OUR priority
Switching To Us Is Super-Easy
Latest Customer Feedback...
"This was done and updated very quickly. Terrific support."
James, 25/06/25
"Efficient and good communicators, very helpful with issues I had. Thanks again!"
Alana, 25/06/25
"Diarmuid did an amazing job at cleaning up the server cabinet! Many, many thanks."
Jane, 24/06/25
"Ray was very prompt on getting out to site and remediating the issue for us. Thank you! :)"
Andrew, 24/06/25
Service KPIs For May 2025
Calls Answered Within
8 Seconds
Average Initial Response
35 Minutes
Average Resolution Time
186 Minutes
Same Day Resolution
63.70%
Customer Retention
99.80%
How Do We Compare
To Your IT Company?
Recent Blog Posts
80% Fewer Clicks: The Power of Cyber Security Training
What is Phishing?
The 2025 Verizon Data Breach Investigations Report
