Welcome To Pro-Networks
Welcome To Pro-Networks
We are an established IT Support, VoIP Telephony and Cyber Security Services company located just outside the historic city of Chester.
If you need support, please call 01244 535527 (option 1)
For sales, please call 01244 535527 (option 2)
Please click below to find out more about our core services...
Great Reasons To Talk To Us
We answer the phone in seconds
Our initial response time is incredible
Our resolution time smashes industry norms
99% customer retention despite ZERO contracts
YOUR needs are OUR priority
Switching To Us Is Super-Easy
Latest Customer Feedback...
"Excellent service, as always."
Adam, 31/03/25
"Very quick and professional response...."
Llion, 28/03/25
"Task well done and no interference with my work day all set up and fixed in quick time. Thank you."
Paul, 28/03/25
"Ian Street was very patient and explored every avenue before finding a solution to our problem. The office printer would like to extend it's appreciation as it was about to receive a good kickin."
Victoria, 26/03/25
Service KPIs For March 2025
Calls Answered Within
8 Seconds
Average Initial Response
39 Minutes
Average Resolution Time
217 Minutes
Same Day Resolution
64.79%
Customer Retention
99.87%
How Do We Compare
To Your IT Company?
Recent Blog Posts
AI Hallucinations
Identity Theft Detection & Response (ITDR) In Real Life (IRL)
Digital Deception The Risks of Email Scams on Your Mobile Device
