Position: Financial Controller
Joined Pro-Networks: 2021
Family: Daughter
Hobbies: Music,dog walks, socialising with friends & travelling
Best thing about Pro-Networks: Friendly atmosphere
Pets: A shih tzu called Cookie
Dream job as a child: To be a vet


Customer service KPI performance for December 2021

It support icon for engineer with headphones

Customers spoke to an IT engineer within 8 seconds.

IT support icon showing stopwatch

77.60% of support calls resolved same day.

IT support icon showing team

100% of customers retained our services.