Karen Newbury - Finance Director, Pro-Networks
Position: Finance Director
Joined Pro-Networks: 2018
Family: Married
Hobbies: Reading, Cooking, Pilates, holidays, voluntary work
Best thing about Pro-Networks: Exciting and dynamic environment
Life's ambition: To enjoy life and stay healthy
Dream job as a child: Teacher


Customer service KPI performance for September 2021

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Customers spoke to an IT engineer within 8 seconds.

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73.12% of support calls resolved same day.

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99.38% of customers retained our services.