Greg Nickson, IT Support Engineer, Pro-Networks
Position: Team Leader – Workshop and Procurement
First year in IT: 2007
Joined Pro-Networks: 2017
Family: Son
Hobbies: Technology, Overclocking, Investments, Research, Video Gaming.
Best thing about Pro-Networks: Enjoyable Atmosphere, Wide Variety of Work.
Life's ambition: Being a role model for my son and having a prosperous career.
Dream job as a child: Working with computers.
Employee of the month certificate

Congratulations to Greg on earning Employee Of The Month for February 2018!


Customer service KPI performance for July 2022

It support icon for engineer with headphones

Customers spoke to an IT engineer within 7 seconds.

IT support icon showing stopwatch

73.04% of support calls resolved same day.

IT support icon showing team

99.38% of customers retained our services.