Greg Nickson, IT Support Engineer, Pro-Networks
Position: Team Leader – Workshop and Procurement
First year in IT: 2007
Joined Pro-Networks: 2017
Family: Son
Hobbies: Technology, Overclocking, Investments, Research, Video Gaming.
Best thing about Pro-Networks: Enjoyable Atmosphere, Wide Variety of Work.
Life's ambition: Being a role model for my son and having a prosperous career.
Dream job as a child: Working with computers.
Employee of the month certificate

Congratulations to Greg on earning Employee Of The Month for February 2018!

Partners

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    Jason Rubio

    Jason

    Support Engineer

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    Geoff

    Chief Executive Officer

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    Ian

    NED Commercial & Operations

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    Sarah Birch, Financial Controller, Pro-Networks

    Sarah

    Finance Assistant

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    Carl Jarvis, Customer Service Manager, Pro-Networks

    Carl

    Customer Service Manager

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    Pete Grice, IT Support Engineer, Pro-Networks

    Pete

    3rd Line Support Engineer

Customer service KPI performance for July 2022

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Customers spoke to an IT engineer within 7 seconds.

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73.04% of support calls resolved same day.

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99.38% of customers retained our services.