Geoff Coote, Head of Sales, Pro-Networks
Position: Head of Sales
First year in IT: 1993
Joined Pro-Networks: 2002
Home Town: Chester
Family: Partner, Daughter and Step daughter.
Hobbies: IT, Reading (Thriller & Sci-Fi), Socialising.
Best thing about Pro-Networks: Freedom to follow interests (as long as they fit within the company’s product stream).
Pets: No – Guinea pig dying was too heart wrenching to go through again!
Life's ambition: To see Christ the Redeemer in Rio.
Dream job as a child: Stuntman.


Customer service KPI performance for August 2020

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Customers spoke to an IT engineer within 23 seconds.

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65.51% of support calls resolved same day.

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100.00% of customers retained our services.