Pro-active IT support services
For the Chester business community
Trusted by our customers
We’re immensely proud to be providing expert IT support services to a business community that we’re so much a part of. Chester is our home city and it matters to us that the work we do with our many local clients helps them perform and compete that much more effectively knowing that their IT infrastructure and systems will continue to perform reliably and sustainably, regardless of the demands put on them. The potential cost of operating inefficient IT systems in terms of disruption, lost time, lost data and lost profit can be devastating. We’re proud to be playing our part in addressing that threat within the Chester economy.
As an IT support customer you can expect your Chester based business to benefit from a range of Cyber Security measures that will counter the threats every business is now exposed to on a daily basis. Even if you do not retain us for your IT support our Cyber Security experts are still able to provide a range of security services to help your business to be safe from cyber threats.
As a Chester based business you can benefit from an IT support schedule that is tailored to your business needs and budget.
It is always about what is right for your business. We can become your outsourced IT department or we can operate as part of your internal IT team.
Hardware and software technologies provide excellent front-line defences against cyberattacks. We help you to understand the different threats and to deploy the most appropriate technologies for your business, risks and budget.
The best cyber defences are multi-layered. Compliance to applicable standards such as CyberEssentials and GDPR enforces professional rigour in the use, design and maintenance of your network, and is widely recognised as being extremely effective in combating cybercrime.
Careless or uninformed staff facilitate over half of cybercrime, and over a third of cybercrime depends on phishing or social engineering elements that directly target staff. Educating staff to identify threats and to operate defensively is paramount.
Customer calls answered within 7 seconds.
74.95% of support calls resolved same day.
99.91% of customers retained our services.
Pro-Networks have always provided the right response, at the right time in the right way, and I trust them 100%.
Read the full case studyPro-Networks is an extension of our IT Department and the synergy between us allows Ellis Whittam to call upon a spectrum of IT support and consultancy services.
Read the full case studyPro-Networks has always been on hand to assist with all queries, whether big or small. I wouldn’t trust anyone else to look after our IT.
Read the full case studyTestimonial given by Tim Roberts, Club Secretary of Tranmere Rovers FC. Tim thanks pro-networks for being an IT partner that regularly goes above and beyond...read the full testimonial
Testimonial given by Laura Platt, Operations Manager, Calibre Control International Ltd. Supplied following server upgrade and migration of email services...read the full testimonial
Find out by completing our quick and simple cyber security questionnaire. It is completely free. We will send you the results for your review so that you can benefit from our insights
Pro-Networks Ltd
Network House
St Ives Way
Sandycroft
Deeside
CH5 2QS
General: info@pro-networks.co.uk
Support: support@pro-networks.co.uk
Accounts: accounts@pro-networks.co.uk
01244 535527
01244 526000