“Pro-Networks has always been on hand to assist with all queries, whether big or small. I wouldn’t trust anyone else to look after our IT.”
Anna Mills Morgan, Solicitor
Mackenzie Jones are passionate about providing their clients with the best legal advice, guidance and support. Their story began in 2000, with offices in Chester, St Asaph, Prestatyn and Parc Menai, Bangor their client base stretches across Cheshire and the North Wales region. They have built up their business based on trust and results. They are accredited by the Law Society and have been awarded their LEXCEL Quality Mark, demonstrating best practice management standards.
The Pro-Networks and Mackenzie Jones relationship began in 2003 and we have helped with all aspects of the firms IT since then. More recently we have helped migrate Mackenzie Jones from a remote desktop hosted case management solution to LEAP. The advantages of LEAP over the existing case management solution were many and included improved efficiency, productivity and mobility. The migration to the new solution required a change in the way this business operated and this was project managed by Pro-Networks.
Pro-Networks were involved at an early stage with LEAP and Mackenzie Jones and identified that the existing RDS solution would not work with LEAP. We assisted with the case management data migration and introduced a new suite of computers designed to allow the company to benefit fully from the advantages of their new case management solution. As a preferred LEAP IT Partner we were able to advise, assist and oversee the project to completion within agreed timescales and budgets
The advantages since migrating to LEAP for Mackenzie Jones are many – increased mobility on multiple devices, less paper, seamless email integration between Outlook and LEAP, faster and easier search capabilities and form automation to name a few.
If you would like to find out how Pro-Networks can help you make the switch to LEAP please do not hesitate to get in touch!
"I need an honest, constructive response from my IT support provider and that’s precisely what I get from Pro-Networks. They have always provided the right response, at the right time in the right way, and I trust them 100%."
"As a large scale operation with a great reliance on technology and IT to perform our daily tasks, it is essential to have a reliable IT Support Team in place. Pro-Networks have been an invaluable asset over the many years we have used their services. They understand our business which is vital to our future plans, and they provide ideal solutions to a variety of IT issues."
"We’ve been a Pro-Networks customer since early 2012. We’ve never looked elsewhere, nor have we wanted to and we’re really quite a demanding business in terms of service and quality.
If I say that something is urgent, they deal with it. Carl has even delivered things to us next morning if we needed it.
The Pro-Networks team’s customer service and responsiveness are outstanding. They always go above and beyond to make sure the customer is happy."
Pro-Networks Ltd
Network House
St Ives Way
Sandycroft
Deeside
CH5 2QS
General: info@pro-networks.co.uk
Support: support@pro-networks.co.uk
Accounts: accounts@pro-networks.co.uk
01244 535527
