Welcome To Pro-Networks
Welcome To Pro-Networks
We are an established IT Support, VoIP Telephony and Cyber Security Services company located just outside the historic city of Chester.
If you need support, please call 01244 535527 (option 1)
For sales, please call 01244 535527 (option 2)
Please click below to find out more about our core services...
What Our Amazing Customers Are Saying About Us…
"Tom was very professional as always."
Millie, 10/01/25
"Nathan was really helpful, polite and respectful of time constraints. All sorted and really appreciate your assistance - thanks."
Lorna, 08/01/25
"From the first contact I only spoke to happy informative people who did everything to help me sort out my problem."
Trisha, 09/01/25
"Anthony was very efficient, thorough and polite throughout each call whilst dealing with the issue."
Jennifer, 10/01/25
"Want to say a huge thank you to Tom for helping me so quickly, I really appreciate your time and patience."
Hannah, 09/01/25
"Ticket logged and problem sorted in less than an hour - amazing service, thanks!"
Sophie, 10/01/25
Service KPIs For December 2024
Calls Answered Within
Calls Answered Within
9 Seconds
Average Initial Response
Average Initial Response
47 Minutes
Average Resolution Time
Average Resolution Time
223 Minutes
Same Day Resolution
Same Day Resolution
61.94%
Customer Retention
Customer Retention
100%
How Do We Compare
How Do We Compare
To Your IT Company?
Great Reasons To Talk To Us
Great Reasons To Talk To Us
Customer First Culture
Microsoft Certified Solutions Partner
Established Over 20 Years
20+ Qualified Microsoft Engineers
99% Customer Retention
Industry Leading Service KPIs
We only partner with the best, please find some of our partners below...
Are You Ready For PCI DSS v4.0
Compliance Update - Q4 2024
Secure IT Recycling : Free, Convenient, and Environmentally Friendly
