Managed IT Support and Services for Warrington Businesses

Remote 24/7 Network Monitoring & Pro-Active Management

Outsourced technical services

Your business depends on the IT infrastructure that enables your team to collaborate and communicate with team members, partners and customers. Monitoring how your network is performing and pro-actively keeping it in good shape is what we do, with a team of more than 20 Microsoft and Apple certified IT engineers.

Cyber Security services to keep you safe

As an IT support customer you can expect your Warrington based business to benefit from a range of Cyber Security measures that will counter the threats every business is now exposed to on a daily basis.

If you are already partnered with another IT support company our Cyber Security experts are still able to provide a range of security services to safeguard your business from cyber threats.

We support a customer near you

You're protected, but not locked in

Contracts are a bind and who do they protect, really?  If you are happy with a service you are receiving why would you want to change?

This is our ethos and we would rather blind you with dazzling service than bind you into a lengthy, auto-renewing contract.

Despite not enforcing lengthy contracts we still enjoy over 99% customer retention.

Infrastructure improvements and cost savings!

Bus in Warrington's Own Buses livery, Warrington, Cheshire

Warrington's Own Buses

Warrington's Own Buses represent a great example of how changing IT support partner is not a risk, when approached properly. In the words of Finance Director Dave Woods "I am pleased to confirm that the aims that we had at the outset; improve our IT infrastructure, improve the responsiveness to our users, remove the smoke and mirrors built by our previous IT company and save some costs were all achieved."

As part of the onboarding process Pro-Networks rebuilt and simplified the network, introduced a more robust backup solution and introduced an offsite backup solution within both the timeframe and the agreed budget.

Read the full case study

IT Support Services

As a Warrington based business you can benefit from an outsourced IT support schedule that is tailored to your specific business needs and budget.

It is always about what is right for your business. We can become your outsourced IT department or we can operate as part of your internal IT team.

 

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If you need support for your IT we're ready to help...

Cyber Security Services

Technology

Hardware and software technologies provide excellent front-line defences against cyberattacks. We help you to understand the different threats and to deploy the most appropriate technologies for your business, risks and budget.

Compliance

The best cyber defences are multi-layered. Compliance to applicable standards such as CyberEssentials and GDPR enforces professional rigour in the use, design and maintenance of your network, and is widely recognised as being extremely effective in combating cybercrime.

Staff training

Careless or uninformed staff facilitate over half of cybercrime, and over a third of cybercrime depends on phishing or social engineering elements that directly target staff. Educating staff to identify threats and to operate defensively is paramount.

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If you have concerns about the robustness of your cyber defenses we're here to help...

IT Support Case Studies

“We have been a customer of Pro-Networks since 2010 and are grateful for the 1st class IT advice, service and support provided to us over the years.  We were recommended to Pro-...

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From the go-live, the entire company have been impressed with the professionalism shown and the level of responsiveness.  It is as though Pro-Networks have looked after us for years. I am...

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We’ve been a Pro-Networks customer since early 2012. We’ve never looked elsewhere, nor have we wanted to and we’re really quite a demanding business in terms of service and quality. If I say that...

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Customer Testimonials

Testimonial given by Shaun Ryan, Managing Director or Protive Security & Surveillance. This follows successfull implementation of new server and...read the full testimonial

Testimonial from Steve Everitt, Group IT Manager of Tradebe. "To sum up, Pro-Networks are always accommodating our diverse needs and we feel like they are a...read the full testimonial

Independently collected customer service feedback

Customer service KPI performance for April 2019

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Customers spoke to an IT engineer within 13 seconds.

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72.34% of support calls resolved same day.

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100% of customers retained our services.

Good reasons to talk to us...

Customer first culture

Microsoft Gold Partner

20+ certified IT engineers

Cyber security expertise

Deep technical competence

Serving Warrington businesses since 2002

Trusted by our customers

Call us on...

01244 526000

Let's talk

Email us...

info@pro-networks.co.uk

Ask for a quote
pro-networks gold trusted service award given by Feefo