Taking care of the IT needs of the Warrington business community

Providing IT Support and Services for 16 years

Customers representing every size of business from every sector in the Warrington area have trusted Pro-Networks to meet all their business IT maintenance and support needs for over 16 years.

Our 99% customer retention rate is as much proof of our technical expertise as the way we look after our customers.

Highly qualified and experienced IT engineers

Pro-Networks has developed one of the most qualified and highly-accredited teams of experts anywhere in the region. Together, they deliver reliable IT problem-solving and maintenance services for SMEs and larger businesses throughout Warrington.

Choices without contract lock-ins

Our customers enjoy proactive and reliable IT services without having to commit to any contract lock-ins. They choose either to call on Pro-Networks’ IT support as and when they need it, or opt instead for a comprehensive, outsourced IT support solution.

The total IT outsourced option features a responsive IT problem-solving helpdesk which can be accessed by phone or on-line, and includes IT infrastructure maintenance and upgrades, remote monitoring, back-up and recovery services, replacement strategies and compliance. We also offer a 24/7support option.

If you’re looking for certainty around your IT system’s efficiency, data security or compliance, talk to the team that gets IT and will get your IT sorted.

Let's start talking

We support a business near you

We do the following so you can focus on your core business activities

Pro-active monitoring of servers

Pro-active monitoring of internet connections

Pro-active monitoring of anti-virus

Pro-active monitoring of 3rd party renewals

Pro-active monitoring of email flow

Pro-active backup monitoring

Telephone task logging

Customer portal and email task logging

Remote support for servers

Report support for desktop PCs and laptops

Server patch & update management

Pro-active monitoring of other network devices

Customer service KPI performance for November 2018

It support icon for engineer with headphones

Customers spoke to an IT engineer within 18 seconds.

IT support icon showing stopwatch

77.95% of support calls resolved same day.

IT support icon showing team

100% of customers retained our services.

Satisfied customers...

We pride ourselves on making our clients feel looked-after, assured and satisfied.

This is what they have to say….

 

Testimonial - G-Force Communications

"Each member of their team is highly trained, polite, and professional, and we don't and won't hesitate to recommend them to existing and prospective customers."

read more

Testimonial - Morph Architecture

"A rather belated testimonial and a big thank you to the “Pro-Networks Team” for their advice, invaluable support, expertise & personable service over the last few years.”
 
Darren goes on to say “Any queries that have presented themselves have always been dealt with efficiently and remotely, allowing me to get on with what I do best without the worry.
 
I would have no hesitation in recommending Pro-Networks to any business, knowing through experience that they will deliver”
read more

Testimonial - Dreamscape Solutions

“I am very pleased we have a 'go to' agency we can pick up the phone to and get things dealt with and sorted.”

read more

Testimonial - Sharples Group Ltd

"As a leading provider of office equipment technology in the North West, we rely heavily on our IT systems for sales, service, and support and I write to you in recognition of your expertise in light of a recent technical support issue we had."

read more
Let's start talking

Ensuring you get the support your business needs can start with a simple phone call. We're here to help.