Testimonial - Warringtons Own Buses

Pro-Networks always deliver. Having just switched IT suppliers I had forgotten that these companies could be so responsive. A breath of fresh air.

Client: Dave Woods, Finance Director
Logo of Warrington's Own Buses, Warrington, Cheshire

Warrington’s Own Buses can trace its routes back to 1902, when the first electric tram commenced operation in Warrington. Over 116 years later, they're still going strong, providing quality local bus services the town of Warrington rightly deserves.

Warrington’s Own Buses invited Pro-Networks to take part in a tender to provide the company with its future IT Support.  This tender decision followed a protracted period of dissatisfaction with the IT provider in place. Following several meetings with key people at the company, Pro-Networks were awarded the contract.

Given the ‘always on’ nature of Warrington’s Own Buses there were concerns in changing provider, and even greater concerns that the plan may not be delivered on.

Warrington’s Own Buses needn’t have worried.  Despite the lack of cooperation from the outgoing IT partner Pro-Networks were able to rebuild and simplify the network, introduce a more robust backup solution and introduce an offsite backup solution within both the timeframe and the agreed budget.

What other customers have to say...

"A rather belated testimonial and a big thank you to the “Pro-Networks Team” for their advice, invaluable support, expertise & personable service over the last few years.”
 
Darren goes on to say “Any queries that have presented themselves have always been dealt with efficiently and remotely, allowing me to get on with what I do best without the worry.
 
I would have no hesitation in recommending Pro-Networks to any business, knowing through experience that they will deliver”
Darren Brittles, MD

"I need an honest, constructive response from my IT support provider and that’s precisely what I get from Pro-Networks. They have always provided the right response, at the right time in the right way, and I trust them 100%."

Tim Kenney, Partner

"We’ve been a Pro-Networks customer since early 2012. We’ve never looked elsewhere, nor have we wanted to and we’re really quite a demanding business in terms of service and quality.

If I say that something is urgent, they deal with it. Carl has even delivered things to us next morning if we needed it.

The Pro-Networks team’s customer service and responsiveness are outstanding. They always go above and beyond to make sure the customer is happy."

Laura Platt, Operations Manager