Pro-Networks always deliver. Having just switched IT suppliers I had forgotten that these companies could be so responsive. A breath of fresh air.
Warrington’s Own Buses can trace its routes back to 1902, when the first electric tram commenced operation in Warrington. Over 116 years later, they're still going strong, providing quality local bus services the town of Warrington rightly deserves.
Warrington’s Own Buses invited Pro-Networks to take part in a tender to provide the company with its future IT Support. This tender decision followed a protracted period of dissatisfaction with the IT provider in place. Following several meetings with key people at the company, Pro-Networks were awarded the contract.
Given the ‘always on’ nature of Warrington’s Own Buses there were concerns in changing provider, and even greater concerns that the plan may not be delivered on.
Warrington’s Own Buses needn’t have worried. Despite the lack of cooperation from the outgoing IT partner Pro-Networks were able to rebuild and simplify the network, introduce a more robust backup solution and introduce an offsite backup solution within both the timeframe and the agreed budget.
One of the biggest reassurances of your service is knowing your engineer's ability to switch between highly technical "geek speak" which is essential and common sense language I understand.
"As a leading provider of office equipment technology in the North West, we rely heavily on our IT systems for sales, service, and support and I write to you in recognition of your expertise in light of a recent technical support issue we had."
"Pro-Networks regularly go above and beyond what I would expect from an IT Support Partner. They have taken the time to learn how our business works, what is important to us and have provided solutions to every challenge we have presented them with."