Testimonial - Steve Caunce

At every stage we were fully informed of where we were up to. The impact to the business proved to be minimal and the overall process was very smooth

Client: Helen Jones, Office Manager
Steve Caunce Ltd, St Helens, Merseyside. Company logo

We realised that we needed a new IT support provider but believed the process was bound to be difficult and have a major impact on business effectiveness as well as our day-to day-operation.

Having made the decision to move to Pro-Networks we were fully involved in the initial on-boarding process to complete a smooth transition to enable them to take over our day-to-day support. Their comprehensive review of the status of our IT prompted us to order a complete IT refresh and once again, this phase of our dealings with Pro-Networks was completed with both courtesy and in a very professional manner.

At every stage we were fully informed of where we were up to. The impact to the business proved to be minimal and the overall process was very smooth.

What other customers have to say...

"Pro-Networks are always accommodating our diverse needs and we feel like they are a part of our Company rather than an external supplier."

Steve Everitt, Group IT Manager

"Pro-Networks regularly go above and beyond what I would expect from an IT Support Partner.  They have taken the time to learn how our business works, what is important to us and have provided solutions to every challenge we have presented them with."

Tim Roberts, Club Secretary

"Pro-Networks always give me straightforward advice and I never feel I am being ‘sold’ by them.  They understand the needs of my business and work with me to achieve my goals while keeping one eye on my budgets. We were recommended to Pro-Networks by a business customer and I would have no hesitation in recommending them on to anyone – they are a great company to work with."

Tony Kaye, Owner