Testimonial - Steve Caunce

At every stage we were fully informed of where we were up to. The impact to the business proved to be minimal and the overall process was very smooth

Client: Helen Jones, Office Manager
Steve Caunce Ltd logo from website

We realised that we needed a new IT support provider but believed the process was bound to be difficult and have a major impact on business effectiveness as well as our day-to day-operation.

Having made the decision to move to Pro-Networks we were fully involved in the initial on-boarding process to complete a smooth transition to enable them to take over our day-to-day support. Their comprehensive review of the status of our IT prompted us to order a complete IT refresh and once again, this phase of our dealings with Pro-Networks was completed with both courtesy and in a very professional manner.

At every stage we were fully informed of where we were up to. The impact to the business proved to be minimal and the overall process was very smooth.

What other customers have to say...

"I need an honest, constructive response from my IT support provider and that’s precisely what I get from Pro-Networks. They have always provided the right response, at the right time in the right way, and I trust them 100%."

Tim Kenny, Partner

"Pro-Networks is an extension of our I.T. Department and the synergy between us allows Ellis Whittam to call upon a spectrum of I.T. support and consultancy services, ranging from tactical help through to strategic project support and consultancy. Over the years, Pro-Networks has certainly aided rapid growth and technology change at Ellis Whittam and I am always impressed by both the expertise and by the commitment to excellent service provided by every member of ‘team Pro’"

Pete Jones, Chief Technology Officer

"Each member of their team is highly trained, polite, and professional, and we don't and won't hesitate to recommend them to existing and prospective customers."

Gavin Sherriff, Director