Testimonial - Steve Caunce

At every stage we were fully informed of where we were up to. The impact to the business proved to be minimal and the overall process was very smooth

Client: Helen Jones, Office Manager
Steve Caunce Ltd, St Helens, Merseyside. Company logo

We realised that we needed a new IT support provider but believed the process was bound to be difficult and have a major impact on business effectiveness as well as our day-to day-operation.

Having made the decision to move to Pro-Networks we were fully involved in the initial on-boarding process to complete a smooth transition to enable them to take over our day-to-day support. Their comprehensive review of the status of our IT prompted us to order a complete IT refresh and once again, this phase of our dealings with Pro-Networks was completed with both courtesy and in a very professional manner.

At every stage we were fully informed of where we were up to. The impact to the business proved to be minimal and the overall process was very smooth.

What other customers have to say...

“I am very pleased we have a 'go to' agency we can pick up the phone to and get things dealt with and sorted.”

Bernard McCabe, MD

"I need an honest, constructive response from my IT support provider and that’s precisely what I get from Pro-Networks. They have always provided the right response, at the right time in the right way, and I trust them 100%."

Tim Kenney, Partner

"As a leading provider of office equipment technology in the North West, we rely heavily on our IT systems for sales, service, and support and I write to you in recognition of your expertise in light of a recent technical support issue we had."

Dave Griffiths, Director