Testimonial - Steve Caunce

At every stage we were fully informed of where we were up to. The impact to the business proved to be minimal and the overall process was very smooth

Client: Helen Jones, Office Manager
Steve Caunce Ltd, St Helens, Merseyside. Company logo

We realised that we needed a new IT support provider but believed the process was bound to be difficult and have a major impact on business effectiveness as well as our day-to day-operation.

Having made the decision to move to Pro-Networks we were fully involved in the initial on-boarding process to complete a smooth transition to enable them to take over our day-to-day support. Their comprehensive review of the status of our IT prompted us to order a complete IT refresh and once again, this phase of our dealings with Pro-Networks was completed with both courtesy and in a very professional manner.

At every stage we were fully informed of where we were up to. The impact to the business proved to be minimal and the overall process was very smooth.

What other customers have to say...

"We’ve been a Pro-Networks customer since early 2012. We’ve never looked elsewhere, nor have we wanted to and we’re really quite a demanding business in terms of service and quality.

If I say that something is urgent, they deal with it. Carl has even delivered things to us next morning if we needed it.

The Pro-Networks team’s customer service and responsiveness are outstanding. They always go above and beyond to make sure the customer is happy."

Laura Platt, Operations Manager

"Pro-Networks always give me straightforward advice and I never feel I am being ‘sold’ by them.  They understand the needs of my business and work with me to achieve my goals while keeping one eye on my budgets. We were recommended to Pro-Networks by a business customer and I would have no hesitation in recommending them on to anyone – they are a great company to work with."

Tony Kaye, Owner

"At Click Consult getting value for money and an excellent ROI is at the heart of everything we do, and this is exactly what we get from Pro-Networks. To me they are not a ‘supplier’ but an extension of our team, and the team have helped us with several projects and on-going support.”

Alan Reeves, Director of Search