Testimonial - Sharples Group Ltd

"As a leading provider of office equipment technology in the North West, we rely heavily on our IT systems for sales, service, and support and I write to you in recognition of your expertise in light of a recent technical support issue we had."

Client: Dave Griffiths, Director
Sharples Group Logo

Testimonial context

One of our most important databases is our document management system, and you recently contacted me personally on a Sunday afternoon to report that the server running this database had issues with the offer of attending that afternoon. I declined as I had family visiting that afternoon and asked for a call to be scheduled first thing Monday morning. I can only express how impressed I was to have a new virtual server created on our main file server to which this system was restored meaning we were up and running by 10am that very morning

I must congratulate you and your team on such an impressive response and would have no doubt in recommending you to any other company.

About Sharples Group

Established in 1977, Sharples Group is a successful, award winning, independent office equipment company based in the North West of England.

Sharples Group specialises in Print and Electronic Document Management. Our team of highly experienced and fully trained experts can help your business save money on office solutions and print costs.

What other customers have to say...

“I am very pleased we have a 'go to' agency we can pick up the phone to and get things dealt with and sorted.”

Bernard McCabe, MD

"We’ve been a Pro-Networks customer since early 2012. We’ve never looked elsewhere, nor have we wanted to and we’re really quite a demanding business in terms of service and quality.

If I say that something is urgent, they deal with it. Carl has even delivered things to us next morning if we needed it.

The Pro-Networks team’s customer service and responsiveness are outstanding. They always go above and beyond to make sure the customer is happy."

Laura Platt, Operations Manager

At every stage we were fully informed of where we were up to. The impact to the business proved to be minimal and the overall process was very smooth

Helen Jones, Office Manager