"As a leading provider of office equipment technology in the North West, we rely heavily on our IT systems for sales, service, and support and I write to you in recognition of your expertise in light of a recent technical support issue we had."
One of our most important databases is our document management system, and you recently contacted me personally on a Sunday afternoon to report that the server running this database had issues with the offer of attending that afternoon. I declined as I had family visiting that afternoon and asked for a call to be scheduled first thing Monday morning. I can only express how impressed I was to have a new virtual server created on our main file server to which this system was restored meaning we were up and running by 10am that very morning
I must congratulate you and your team on such an impressive response and would have no doubt in recommending you to any other company.
Established in 1977, Sharples Group is a successful, award winning, independent office equipment company based in the North West of England.
Sharples Group specialises in Print and Electronic Document Management. Our team of highly experienced and fully trained experts can help your business save money on office solutions and print costs.