Testimonial - G-Force Communications

"Each member of their team is highly trained, polite, and professional, and we don't and won't hesitate to recommend them to existing and prospective customers."

Client: Gavin Sherriff, Director
G-Force Communications Logo

Having been a customer of Pro-Networks since 2010 I've decided that it's time we expressed in writing our gratitude for all the 1st class IT advice, service and support provided to G-Force Communications Ltd over the years.

We originally moved to Pro-Networks because our previous IT provider were unable to resolve an issue with our server without it being upgraded. As we were already supplying our services to Pro-Networks and we'd heard numerous recommendations from clients we had in common, we invited them to provide a no obligation IT review.

During the review they quickly discovered that our existing server was still under warranty so immediately set the wheels in motion to have it repaired before eventually upgrading it some 2 years later.

As you'd expect our relationship has developed greatly over the years, whereby they now support 14x computers, provide anti-virus software, an offsite back-up service, Microsoft office 365, and meet all our new hardware requirements.

They operate a ticketing system for support and we subscribe to an agreed annual allowance. This method is regularly reviewed and very transparent, but most of our service needs are met over the phone within 5 minutes as its IT engineers taking the calls, which is fantastic!

Each member of their team is highly trained, polite, and professional, and we don't and won't hesitate to recommend them to existing and prospective customers.

Pro-Networks are one of our key referral partners as our services are intrinsically linked and we are proud to be both a customer and supplier.

Keep up the great work!

What other customers have to say...

"As a leading provider of office equipment technology in the North West, we rely heavily on our IT systems for sales, service, and support and I write to you in recognition of your expertise in light of a recent technical support issue we had."

Dave Griffiths, Director

At every stage we were fully informed of where we were up to. The impact to the business proved to be minimal and the overall process was very smooth

Helen Jones, Office Manager

“I am very pleased we have a 'go to' agency we can pick up the phone to and get things dealt with and sorted.”

Bernard McCabe, MD