Paul Crudge, MD, Pro-Networks
Position: Managing Director
First year in IT: 1986
Joined Pro-Networks: 2002
Home Town: Chester
Family: Wife
Hobbies: Rowing and Coaching Rowing, Skiing, Polo.
Best thing about Pro-Networks: We have a great team, and great customers, I enjoy nothing more than when one of our team gets personally thanked by one of our customers. Which happens often!
Pets: None, but would like a dog again sometime.
Life's ambition: Own a Maserati and retire having made a difference.
Dream job as a child: I wanted to be an Inventor, or a Farmer. I was confused as a child.

 

 

Business Person of the Year Award Banner - Flintshire Business Awards

 

 

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Customer service KPI performance for October, 2019

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Customers spoke to an IT engineer within 14 seconds.

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70.30% of support calls resolved same day.

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99.31% of customers retained our services.