Gustaw Trebski - Pro-Networks IT Support Engineer
Position: Support Engineer
First year in IT: 1996
Joined Pro-Networks: 2018
Home Town: Lodz, Poland
Family: Wife and two Daughters
Hobbies: IT, gardening, traveling and foreign languages
Life's ambition: Live my life to the fullest
Dream job as a child: High voltage electrical design engineer - Systems architect


Customer service KPI performance for April 2020

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Customers spoke to an IT engineer within 18 seconds.

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71.46% of support calls resolved same day.

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100% of customers retained our services.