Garry Owens, IT Support Engineer, Pro-Networks
Position: Project Engineer
First year in IT: 2005
Joined Pro-Networks: 2010
Best thing about Pro-Networks: Working with the great team of talented people.


Customer service KPI performance for April 2020

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Customers spoke to an IT engineer within 18 seconds.

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71.46% of support calls resolved same day.

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100% of customers retained our services.