Garry Owens, IT Support Engineer, Pro-Networks
Position: Project Engineer
First year in IT: 2005
Joined Pro-Networks: 2010
Best thing about Pro-Networks: Working with the great team of talented people.

Colleagues

Customer service KPI performance for April 2020

It support icon for engineer with headphones

Customers spoke to an IT engineer within 18 seconds.

IT support icon showing stopwatch

71.46% of support calls resolved same day.

IT support icon showing team

100% of customers retained our services.