Chris Morris, Technical Manager, Pro-Networks
Position: Technical Manager
First year in IT: 1995
Joined Pro-Networks: 2007
Home Town: Alsager
Family: Married with 2 sons.
Hobbies: Photography, Spending time with the family, IT, Singing and Acting.
Best thing about Pro-Networks: No two days are the same so you cant get bored.
Pets: 3 rabbits.
Life's ambition: Win the lottery and travel the world.
Dream job as a child: I wanted to be a pilot in the RAF.

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Customer service KPI performance for March 2019

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Customers spoke to an IT engineer within 13 seconds.

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74.84% of support calls resolved same day.

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100% of customers retained our services.