Ben Quirk - Pro-Networks
Position: Technical Account Manager
First year in IT: 2015
Joined Pro-Networks: 2022
Family: Partner & 2 Stepsons
Hobbies: Playing guitar, Cycling & Swimming
Best thing about Pro-Networks: The whole team is extremely friendly
Pets: None
Life's ambition: To be happy
Dream job as a child: Rockstar

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Customer service KPI performance for February 2024

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Customer calls answered within 7 seconds.

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70.75% of support calls resolved same day.

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100% of customers retained our services.