Microsoft Partner for Expert IT Support, based in Chester, supporting business across the North West, North Wales and the UK

Here we focus on IT Support Warrington.

IT Support Warrington Logo

IT Support Warrington

We take an indepth look at one of our IT Support Warrington based customers,   X-Press Legal Services.

Logo of customer X-Press Legal Services

Watch what Dave Lister, Director of X-Press Legal Services has to say about IT Support Warrington from Pro-Networks.

Background

X-Press Legal Services is a progressive and growing business. In a nutshell, every year they research and produce 325,000 conveyancing data reports for 500 solicitors across the UK, from a growing network of 33 franchised offices.

The Issue

From the start X-Press Legal Services put their IT support in the hands of a one man band IT company, which worked until 2011 when very sadly this person passed away. This meant that X-Press Legal Services were left with no IT support.

Thankfully Scott Rees, an X-Press Legal franchisee, was able to take over and plug what could have been a very serious gap. Scott is IT qualified and already had a good knowledge of the business’s IT, but obviously as Scott was also running a franchise there was a lot of pressure upon him, which everyone agreed could not be sustained long term.

The Board at X-Press Legal decided it was time to make a radical change to their IT Support arrangements.

The Solution

At this time Dave Lister, Director of X-Press Legal Services, heard about Pro-Networks. On investigation, he said he was impressed by our good reputation; in fact he says that he couldn’t find anyone with a bad word to say!

It was at this point that Dave Lister made an appointment to meet with us. He tells us he was impressed not only by our infrastructure and technical ability but also by our care, attention to detail, and the fact that we listened to his issues and came up with a solution that addressed his problems and met his requirements.

IT Support services that we have since supplied to X-Press Legal include:

  • Customer on-site server supply and back up
  • Secure server at Pro-Networks
  • PC supply and support ( IT support Warrington Office )
  • Cloud services

Of course, Scott Rees continues to be an integral part of the IT Support for X-Press Legal, and we at Pro-Networks enjoy a close working relationship with him.


Finally, we are delighted when Dave Lister says,

What was promised in terms of service and support – we’ve got that 10 fold!


Remember ALL our support calls are answered by Microsoft certified professionals – meaning you get a resolution to your problems quickly and efficiently from our experienced team.

For your IT support Warrington services, Pro-Networks are your number 1 choice.

For more information about our Regional IT Support please also see the following pages:


Client Testimonial

Another Warrington based IT Support services client, The Essential Guide, has sent us  a testimonial for supply of IT equipment to meet an urgent need.

Thanks to Anne Daybell, Director of the Essential Guide.

Read more testimonials for our IT Support services.

IT support for Warrington based Essential Guide August 2015
Find out more about our IT Support Services.

Or contact our Warrington office:

St James Business Centre
Wilderspool Causeway
Warrington
WA4 6PS

Tel: 0844 414 1940