Get More From Teams
Published 12 Feb 2021

Microsoft Teams is the fastest-growing application in Microsoft's history. More than half a million organisations around the world take advantage of the benefits collaborating in Teams can bring.  But there's a lot more to it than meets the eye…

Let's take a minute to reflect. 2020 isn’t going to be a year we forget in a hurry - the global pandemic has no doubt changed the way a lot of people work and some businesses may decide to never return to the office. 

Remote Working for a lot of people is the “new normal” and one product which has helped with this is Microsoft Teams.

Not only is Teams the fastest-growing application in Microsoft's history, but it is also arguably the fastest evolving with new features being released at a staggering rate.

With the suite of tools included and the tight integration with popular Microsoft Office 365 applications like Outlook, OneNote, Word and Excel – Microsoft Teams is the one-stop-shop of applications for the modern business.

Not only can you chat with colleagues about a project or idea, but you can also create Word, Excel and PowerPoint documents directly in Teams and share to immediately collaborate with your colleagues.  This removes the need to email files to each other and therefore avoids version confusion.

From within the chat window, you can share a file and then call or video call your colleague to discuss it from within the app. If needed you can schedule a meeting to discuss this further, all from within the same chat.

Teams makes meetings easier.  Historically an agenda was sent in one email and the actions in another. Now, when the meeting is created within Teams you can chat with participants about the agenda, share files that are needed and keep track of meeting notes and to-do actions. If required the meeting can be recorded and made available to all participants all within the same tab – invaluable if a colleague cannot attend the meeting.

Teams allows you to stay connected and have all of your resources to hand with the Teams Mobile Phone app.  You have access to your files and chat history and can even join meetings and collaborate on documents wherever you are.

Most Teams users are already used to calling or video calling their colleagues through the application but not many organisations take advantage of using Teams as their platform for connecting with external parties – whether this be customers or suppliers. 

Teams has long been able to do this either through a Microsoft Calling Plan or using a technology called Direct Routing where Teams hooks in with your existing phone provider giving your users the ability to make and receive phone calls inside of Microsoft Teams.

Introducing this additional feature into your Teams environment is likely to involve M365 licencing changes and Pro-Networks can guide you through this and the entire Teams Direct Routing solution – call us today on 01244 526000 to find out how we can help you.

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